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City of Moreton Bay community views

The Community Views team surveyed 299 residents from North Lakes & surrounds in April 2025.

North Lakes & surrounds in City of Moreton Bay

North Lakes & surrounds is made up of Mango Hill, Griffin, Kallangur, Murrumba Downs, Dakabin, and North Lakes.

Living in North Lakes & surrounds in April 2025

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North Lakes & surrounds Overall Liveability Index
City of Moreton Bay
55.1
Bribie Island & coastal areas
58.1
Caboolture & surrounds
47.7
Dayboro & surrounds
61.0
Narangba & surrounds
53.0
Non-resident
54.0
Redcliffe Peninsula
59.7
Samford Valley & surrounds
57.0
Strathpine & surrounds
53.9
The Hills District & surrounds
57.5
Woodford - D'Aguilar & surrounds
48.6
Collected April 2025

Use the values and experiences matrix to understand the relationship between what your residents believe makes somewhere a good place to live and how they experience their local area in that regard. The matrix highlights the attributes that your community believe needs to maintained and improved to advance overall liveability.

Greater Importance & Worse Experiences    Greater Importance & Better Experiences    Less important attributes

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North Lakes & surrounds Overall Liveability Index

North Lakes & surrounds Overall Liveability Index 56.8

City of Moreton Bay Overall Liveability Index

City of Moreton Bay Overall Liveability Index 55.1

North Lakes & surrounds
City of Moreton Bay
Importance
Experience
Feeling safe
Importance
Experience
74%
5.6
70%
5.7
Natural environment
Importance
Experience
56%
7.2
59%
7.1
A lack of road congestion
Importance
Experience
45%
3.6
43%
3.8
Affordable decent housing
Importance
Experience
45%
4.6
41%
4.4
Public transport
Importance
Experience
43%
6.0
43%
5.1
Health services
Importance
Experience
40%
6.5
43%
6.0
Shopping, leisure & dining
Importance
Experience
37%
6.4
33%
5.6
Making your way
Importance
Experience
30%
5.0
29%
4.9
Sense of community
Importance
Experience
26%
5.5
32%
5.7
Cultural facilities
Importance
Experience
19%
5.6
17%
5.9
Social cohesion
Importance
Experience
19%
6.1
20%
5.9
Good job prospects
Importance
Experience
18%
4.9
16%
4.8
Education
Importance
Experience
17%
6.5
17%
5.8
Opportunity for all
Importance
Experience
11%
5.7
15%
5.5
A prosperous economy
Importance
Experience
10%
5.6
13%
5.4
Sports and recreation
Importance
Experience
9%
6.4
11%
6.5
The arrows indicate whether a difference is statistically significant. Significance testing helps determine if a difference between two groups is likely real (shown by an arrow) or due to random chance (no arrow).
Significantly higher
Significantly lower

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Concerns in North Lakes & surrounds in September 2024

What are the top three issues facing your local area in City of Moreton Bay?
North Lakes & surrounds 2024 (n = 408)
City of Moreton Bay (n = 3713)
Inflation/cost of living
52%
41%
Crime/law and order
52%
45%
Housing/price of housing
36%
32%
Transport
32%
35%
Population/overpopulation
20%
24%
Petrol prices/fuel
20%
17%
Healthcare/hospitals
18%
22%
Environmental concerns
16%
27%
The economy
11%
10%
Poverty/inequality
8%
13%
Household debt/personal debt
7%
6%
Drug/alcohol abuse
7%
9%
Immigration
7%
4%
Education
6%
5%
Unemployment
3%
4%
Taxation
3%
3%
Race relations/racism
2%
1%
Issues facing Aboriginal and Torres Strait Islanders
1%
2%
Defence
1%
1%
Significantly higher
Significantly lower
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Sustainability and the Environment in North Lakes & surrounds in September 2024

What are the five most important actions you think Council could take to contribute to a healthy environment and sustainable city?
North Lakes & surrounds 2024 (n = 408)
City of Moreton Bay (n = 3712)
Enhance and restore native habitats
70%
70%
Increase tree cover in urban areas
60%
58%
Increase natural areas for environmental purposes
58%
54%
Continue existing programs for habitat restoration and green infrastructure
49%
49%
Continue existing programs for waterway and coastal management
38%
42%
Support residents to reduce, reuse and recycle more of their household waste
37%
34%
Facilitate higher standards for developments for environmental performance
34%
39%
Provide solar and battery options for community buildings
29%
25%
Reduce Council’s carbon emissions through initiatives such as energy efficient council buildings and facilities and upgrading street lighting to LED
28%
27%
Provide a third collection service for food organics and garden organics (FOGO)
27%
25%
Encourage retrofits of buildings to be more energy and water efficient
22%
21%
Community education on actions to improve sustainability
16%
16%
Provide support to help equip residents and businesses to respond to climate change
13%
14%
Provide free electric vehicle parking and charging
9%
10%
Other
9%
12%
Significantly higher
Significantly lower
What other important actions do you think Council could take to contribute to a healthy environment and sustainable city?
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What action(s) are you taking in your day-to-day life towards a healthy environment and a sustainable City of Moreton Bay?
North Lakes & surrounds 2024 (n = 408)
City of Moreton Bay (n = 3713)
I recycle wherever possible
91%
90%
I minimise waste through repurposing or reusing
64%
64%
I have rooftop solar and/or home battery storage
58%
57%
I respond to road signage related to animal crossings
58%
56%
I minimise waste through intentional purchasing decisions
53%
54%
I have taken steps to reduce water use in my home or business
51%
50%
I have taken steps to reduce energy use in my home or business
51%
53%
I choose to buy local goods and services as much as I can
47%
58%
I grow some of my own food
32%
40%
I compost my food waste
27%
38%
I garden for biodiversity and take actions to enhance habitat for wildlife
18%
28%
I use green transport regularly (e.g. electric vehicle, bike, public transport)
18%
18%
I buy green power
7%
7%
I’m involved in environmental programs or groups (e.g. Bushcare, land for wildlife)
5%
10%
Other
4%
5%
None of the above
0%
1%
Significantly higher
Significantly lower
What other action(s) are you taking in your day-to-day life towards a healthy environment and a sustainable City of Moreton Bay?
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What prevents you from living a more environmentally sustainable lifestyle?
North Lakes & surrounds 2024 (n = 408)
City of Moreton Bay (n = 3707)
Cost
61%
59%
I have other priorities right now
21%
17%
I don’t have time
18%
11%
I don’t know where to start
15%
10%
I can’t take some actions because I rent
15%
10%
I don’t feel like it makes any difference
13%
13%
Other
10%
12%
Nothing
15%
18%
Significantly higher
Significantly lower
What else prevents you from living a more environmentally sustainable lifestyle?
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What do you feel are the five best ways to reduce greenhouse gas emissions in your local area in City of Moreton Bay?
North Lakes & surrounds 2024 (n = 408)
City of Moreton Bay (n = 3713)
Solar panels on homes and buildings
63%
59%
Increase public transport coverage and use
57%
57%
Support recycling, reusing and repurposing initiatives to reduce waste going to landfill
48%
51%
Plant more trees across the city
48%
47%
Walk and ride more for shorter trips
37%
38%
Store solar energy in batteries for use during peak evening hours
36%
37%
Advocate to State and Federal governments to change building standards for new developments
31%
34%
Buy local programs (e.g. farm gate sales, local business promotion)
25%
30%
Support establishment of renewable energy facilities in our city
22%
18%
Education and awareness events and online information
20%
19%
Home composting and food growing
20%
22%
Collection service for food organics and garden organics to keep them out of landfill
20%
19%
Incentivise retrofits, upgrades or products that significantly reduce emissions
15%
15%
Replace gas appliances and machinery in homes and businesses with electric alternatives
15%
10%
Use e-scooters or e-bikes to replace car trips
12%
12%
Ride and car sharing initiatives
12%
12%
More charging stations for electric vehicles
9%
11%
Buy green power
5%
4%
Other
6%
7%
Significantly higher
Significantly lower
What other way do you feel is best to reduce greenhouse gas emissions in your local area in City of Moreton Bay?
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How comfortable are you with Council using recycled water for non-drinking purposes such as watering sports fields, dust suppression on construction sites, etc.?
North Lakes & surrounds 2024 (n = 408)
City of Moreton Bay (n = 3712)
1 - Not at all comfortable
3%
4%
2
1%
2%
3 - Moderately comfortable
11%
9%
4
12%
13%
5 - Very comfortable
73%
72%
Significantly higher
Significantly lower
Comfort with Council using recycled water for non-drinking purposes (Mean score out of 5)
North Lakes & surrounds 2024 (n = 408)
4.5
1 - Not at all comfortable
5 - Very comfortable
City of Moreton Bay (n = 3712)
4.5
1 - Not at all comfortable
5 - Very comfortable
Significantly higher
Significantly lower
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Natural Hazard Preparations in North Lakes & surrounds in September 2024

How confident are you that you are prepared for severe storms?
North Lakes & surrounds 2024 (n = 408)
City of Moreton Bay (n = 3713)
1 - Not at all confident
4%
3%
2
8%
5%
3 - Moderately confident
34%
32%
4
32%
37%
5 - Very confident
23%
23%
Significantly higher
Significantly lower
Confident prepared for severe storms (Mean score out of 5)
North Lakes & surrounds 2024 (n = 408)
3.6
1 - Not at all confident
5 - Very confident
City of Moreton Bay (n = 3713)
3.7
1 - Not at all confident
5 - Very confident
Significantly higher
Significantly lower
How confident are you that you are prepared for floods?
North Lakes & surrounds 2024 (n = 408)
City of Moreton Bay (n = 3713)
1 - Not at all confident
6%
4%
2
11%
8%
3 - Moderately confident
26%
25%
4
29%
31%
5 - Very confident
28%
31%
Significantly higher
Significantly lower
Confident prepared for floods (Mean score out of 5)
North Lakes & surrounds 2024 (n = 408)
3.6
1 - Not at all confident
5 - Very confident
City of Moreton Bay (n = 3713)
3.8
1 - Not at all confident
5 - Very confident
Significantly higher
Significantly lower
How confident are you that you are prepared for significant storm tides?
North Lakes & surrounds 2024 (n = 408)
City of Moreton Bay (n = 3713)
1 - Not at all confident
9%
6%
2
10%
8%
3 - Moderately confident
22%
21%
4
20%
25%
5 - Very confident
39%
41%
Significantly higher
Significantly lower
Confident prepared for significant storm tides (Mean score out of 5)
North Lakes & surrounds 2024 (n = 408)
3.7
1 - Not at all confident
5 - Very confident
City of Moreton Bay (n = 3713)
3.9
1 - Not at all confident
5 - Very confident
Significantly higher
Significantly lower
How confident are you that you are prepared for bushfires?
North Lakes & surrounds 2024 (n = 408)
City of Moreton Bay (n = 3713)
1 - Not at all confident
10%
6%
2
17%
12%
3 - Moderately confident
26%
29%
4
25%
28%
5 - Very confident
22%
25%
Significantly higher
Significantly lower
Confident prepared for bushfires (Mean score out of 5)
North Lakes & surrounds 2024 (n = 408)
3.3
1 - Not at all confident
5 - Very confident
City of Moreton Bay (n = 3713)
3.5
1 - Not at all confident
5 - Very confident
Significantly higher
Significantly lower
How confident are you that you are prepared for cyclones?
North Lakes & surrounds 2024 (n = 408)
City of Moreton Bay (n = 3713)
1 - Not at all confident
14%
10%
2
18%
15%
3 - Moderately confident
28%
32%
4
22%
25%
5 - Very confident
17%
18%
Significantly higher
Significantly lower
Confident prepared for cyclones (Mean score out of 5)
North Lakes & surrounds 2024 (n = 408)
3.1
1 - Not at all confident
5 - Very confident
City of Moreton Bay (n = 3713)
3.3
1 - Not at all confident
5 - Very confident
Significantly higher
Significantly lower
How confident are you that you are prepared for heatwaves
North Lakes & surrounds 2024 (n = 408)
City of Moreton Bay (n = 3713)
1 - Not at all confident
4%
3%
2
7%
8%
3 - Moderately confident
24%
24%
4
30%
33%
5 - Very confident
34%
32%
Significantly higher
Significantly lower
Confident prepared for heatwaves (Mean score out of 5)
North Lakes & surrounds 2024 (n = 408)
3.8
1 - Not at all confident
5 - Very confident
City of Moreton Bay (n = 3713)
3.8
1 - Not at all confident
5 - Very confident
Significantly higher
Significantly lower
What disaster preparation strategies do you currently have in place should any of the previously mentioned natural hazard events occur?
North Lakes & surrounds 2024 (n = 408)
City of Moreton Bay (n = 3712)
An emergency kit
44%
49%
A family or personal Emergency Plan
40%
45%
Other
6%
9%
No specific strategies
42%
35%
Significantly higher
Significantly lower
What other disaster preparation strategies do you currently have in place should any of the previously mentioned natural hazard events occur?
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Have you ever accessed Council information about natural hazard risks (e.g. flood, bushfire, coastal)?
North Lakes & surrounds 2024 (n = 408)
City of Moreton Bay (n = 3710)
Yes, before I decided where to live
33%
32%
Yes, after I moved into my current home
23%
27%
Yes, when planning for my workplace or another organisation
4%
4%
Yes, after my business was established where it is
2%
1%
Yes, before I decided where to locate my business
1%
2%
No, I have never looked at the information available
38%
32%
No, I don’t know where to find the information
18%
16%
Significantly higher
Significantly lower
Please rate your level of agreement with this statement: Under pressure I stay focused, I think clearly, and I can prioritise my tasks
North Lakes & surrounds 2024 (n = 408)
City of Moreton Bay (n = 3712)
1 - Strongly disagree
4%
2%
2
3%
3%
3 - Neutral
20%
20%
4
42%
43%
5 - Strongly agree
30%
32%
Significantly higher
Significantly lower
Under pressure I stay focused, I think clearly, and I can prioritise my tasks (Mean score out of 5)
North Lakes & surrounds 2024 (n = 408)
3.9
1 - Strongly disagree
5 - Strongly agree
City of Moreton Bay (n = 3712)
4.0
1 - Strongly disagree
5 - Strongly agree
Significantly higher
Significantly lower
Please rate your level of agreement with this statement: I think of myself as a strong person when dealing with life's challenges and difficulties
North Lakes & surrounds 2024 (n = 408)
City of Moreton Bay (n = 3712)
1 - Strongly disagree
1%
1%
2
5%
3%
3 - Neutral
22%
18%
4
38%
44%
5 - Strongly agree
34%
34%
Significantly higher
Significantly lower
I think of myself as a strong person when dealing with life's challenges and difficulties (Mean score out of 5)
North Lakes & surrounds 2024 (n = 408)
4.0
1 - Strongly disagree
5 - Strongly agree
City of Moreton Bay (n = 3712)
4.1
1 - Strongly disagree
5 - Strongly agree
Significantly higher
Significantly lower
Please rate your level of agreement with this statement: Living where I do puts me at risk of being impacted by natural hazards or disasters
North Lakes & surrounds 2024 (n = 408)
City of Moreton Bay (n = 3712)
1 - Strongly disagree
22%
16%
2
33%
25%
3 - Neutral
35%
33%
4
7%
17%
5 - Strongly agree
4%
8%
Significantly higher
Significantly lower
Living where I do puts me at risk of being impacted by natural hazards or disasters (Mean score out of 5)
North Lakes & surrounds 2024 (n = 408)
2.4
1 - Strongly disagree
5 - Strongly agree
City of Moreton Bay (n = 3712)
2.8
1 - Strongly disagree
5 - Strongly agree
Significantly higher
Significantly lower
Please rate your level of agreement with this statement: I am concerned about the level of risk to my home from natural hazards or disasters
North Lakes & surrounds 2024 (n = 408)
City of Moreton Bay (n = 3710)
1 - Strongly disagree
20%
14%
2
31%
26%
3 - Neutral
35%
37%
4
11%
16%
5 - Strongly agree
4%
7%
Significantly higher
Significantly lower
I am concerned about the level of risk to my home from natural hazards or disasters (Mean score out of 5)
North Lakes & surrounds 2024 (n = 408)
2.5
1 - Strongly disagree
5 - Strongly agree
City of Moreton Bay (n = 3710)
2.8
1 - Strongly disagree
5 - Strongly agree
Significantly higher
Significantly lower
Please rate your level of agreement with this statement: I follow news outlets on social media to stay informed about natural hazards and disasters
North Lakes & surrounds 2024 (n = 408)
City of Moreton Bay (n = 3709)
1 - Strongly disagree
12%
9%
2
7%
8%
3 - Neutral
23%
20%
4
28%
31%
5 - Strongly agree
29%
31%
Significantly higher
Significantly lower
I follow news outlets on social media to stay informed about natural hazards and disasters (Mean score out of 5)
North Lakes & surrounds 2024 (n = 408)
3.6
1 - Strongly disagree
5 - Strongly agree
City of Moreton Bay (n = 3709)
3.7
1 - Strongly disagree
5 - Strongly agree
Significantly higher
Significantly lower
Please rate your level of agreement with this statement: I follow relevant disaster organisations on social media to receive updates on natural hazards and disasters
North Lakes & surrounds 2024 (n = 408)
City of Moreton Bay (n = 3709)
1 - Strongly disagree
13%
10%
2
11%
11%
3 - Neutral
25%
22%
4
28%
30%
5 - Strongly agree
24%
27%
Significantly higher
Significantly lower
I follow relevant disaster organisations on social media to receive updates on natural hazards and disasters (Mean score out of 5)
North Lakes & surrounds 2024 (n = 408)
3.4
1 - Strongly disagree
5 - Strongly agree
City of Moreton Bay (n = 3709)
3.5
1 - Strongly disagree
5 - Strongly agree
Significantly higher
Significantly lower
Please rate your level of agreement with this statement: I engage with my community forum / page on social media to gather more information about natural hazards and disasters
North Lakes & surrounds 2024 (n = 408)
City of Moreton Bay (n = 3708)
1 - Strongly disagree
21%
15%
2
14%
13%
3 - Neutral
28%
26%
4
21%
26%
5 - Strongly agree
16%
20%
Significantly higher
Significantly lower
I engage with my community forum / page on social media to gather more information about natural hazards and disasters (Mean score out of 5)
North Lakes & surrounds 2024 (n = 408)
3.0
1 - Strongly disagree
5 - Strongly agree
City of Moreton Bay (n = 3708)
3.2
1 - Strongly disagree
5 - Strongly agree
Significantly higher
Significantly lower
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Long-Term City Planning in North Lakes & surrounds in September 2024

How important is it that new development is well designed, diverse and liveable in new urban neighbourhoods?
North Lakes & surrounds 2024 (n = 408)
City of Moreton Bay (n = 3711)
1 - Not very important
2%
2%
2
0%
1%
3 - Moderately important
5%
6%
4
18%
16%
5 - Very important
75%
76%
Significantly higher
Significantly lower
How important is it that new development is well designed, diverse and liveable in new urban neighbourhoods? (Mean score out of 5)
North Lakes & surrounds 2024 (n = 408)
4.6
1 - Not very important
5 - Very important
City of Moreton Bay (n = 3711)
4.6
1 - Not very important
5 - Very important
Significantly higher
Significantly lower
When thinking about changes in existing urban neighbourhoods, is your preference:
North Lakes & surrounds 2024 (n = 407)
City of Moreton Bay (n = 3707)
Concentrating growth (increased densities) around well-serviced areas like train stations and centres, along major transport corridors and high amenity locations (like close to waterways and coastal areas where safe to do so from natural hazards)
57%
56%
Dispersing growth (like low-rise apartments, townhouses, duplexes and smaller allotments) throughout existing urban neighbourhoods
43%
44%
Significantly higher
Significantly lower
How much information do you need about what Council is doing to respond to growth management and land use priorities, policies and plans set by the State Government?
North Lakes & surrounds 2024 (n = 408)
City of Moreton Bay (n = 3711)
I don't need to know about this
12%
9%
I have enough information about this
16%
18%
I want more high-level information about this
34%
30%
I want more detailed information about this
38%
43%
Significantly higher
Significantly lower
How much information do you need about what Council is doing to plan for new transport and infrastructure corridors?
North Lakes & surrounds 2024 (n = 408)
City of Moreton Bay (n = 3712)
I don't need to know about this
5%
5%
I have enough information about this
14%
13%
I want more high-level information about this
33%
31%
I want more detailed information about this
48%
51%
Significantly higher
Significantly lower
How much information do you need about what Council is doing to respond to new information on natural hazards?
North Lakes & surrounds 2024 (n = 408)
City of Moreton Bay (n = 3711)
I don't need to know about this
8%
6%
I have enough information about this
25%
23%
I want more high-level information about this
32%
33%
I want more detailed information about this
34%
38%
Significantly higher
Significantly lower
How much information do you need about what Council is doing to respond to new information on biodiversity protection?
North Lakes & surrounds 2024 (n = 408)
City of Moreton Bay (n = 3709)
I don't need to know about this
13%
11%
I have enough information about this
26%
24%
I want more high-level information about this
29%
30%
I want more detailed information about this
31%
35%
Significantly higher
Significantly lower
How much information do you need about what Council is doing to consider character and place identity outcomes for future development?
North Lakes & surrounds 2024 (n = 407)
City of Moreton Bay (n = 3709)
I don't need to know about this
14%
11%
I have enough information about this
23%
18%
I want more high-level information about this
29%
32%
I want more detailed information about this
34%
39%
Significantly higher
Significantly lower
How much information do you need about what Council is doing to identify new locations for industry of all types in key locations?
North Lakes & surrounds 2024 (n = 408)
City of Moreton Bay (n = 3710)
I don't need to know about this
14%
11%
I have enough information about this
19%
17%
I want more high-level information about this
31%
34%
I want more detailed information about this
36%
38%
Significantly higher
Significantly lower
How much information do you need about what Council is doing to plan for new technologies?
North Lakes & surrounds 2024 (n = 408)
City of Moreton Bay (n = 3710)
I don't need to know about this
14%
12%
I have enough information about this
22%
20%
I want more high-level information about this
34%
33%
I want more detailed information about this
31%
35%
Significantly higher
Significantly lower
How much information do you need about what Council is doing to plan for renewable energy (like community batteries and solar farms)?
North Lakes & surrounds 2024 (n = 408)
City of Moreton Bay (n = 3710)
I don't need to know about this
12%
10%
I have enough information about this
15%
15%
I want more high-level information about this
38%
34%
I want more detailed information about this
35%
41%
Significantly higher
Significantly lower
How much information do you need about what Council is doing to create opportunities for local businesses to grow and for people to work closer to home?
North Lakes & surrounds 2024 (n = 408)
City of Moreton Bay (n = 3712)
I don't need to know about this
15%
14%
I have enough information about this
22%
22%
I want more high-level information about this
29%
31%
I want more detailed information about this
34%
33%
Significantly higher
Significantly lower
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Our City and Council in North Lakes & surrounds in September 2024

How likely are you to recommend City of Moreton Bay to family, friends or colleagues as a place to live?
North Lakes & surrounds 2024 (n = 408)
3%
4%
21%
37%
35%
1 - Very unlikely
2
3 - Neutral
4
5 - Very likely
City of Moreton Bay (n = 3713)
5%
5%
22%
35%
33%
1 - Very unlikely
2
3 - Neutral
4
5 - Very likely
Significantly higher
Significantly lower
How likely are you to recommend City of Moreton Bay to family, friends or colleagues as a place to live? (Mean score out of 5)
North Lakes & surrounds 2024 (n = 408)
4.0
1 - Very unlikely
5 - Very likely
City of Moreton Bay (n = 3713)
3.9
1 - Very unlikely
5 - Very likely
Significantly higher
Significantly lower
How likely are you to recommend City of Moreton Bay to family, friends or colleagues as a place to work?
North Lakes & surrounds 2024 (n = 408)
3%
5%
36%
34%
23%
1 - Very unlikely
2
3 - Neutral
4
5 - Very likely
City of Moreton Bay (n = 3712)
6%
6%
39%
28%
21%
1 - Very unlikely
2
3 - Neutral
4
5 - Very likely
Significantly higher
Significantly lower
How likely are you to recommend City of Moreton Bay to family, friends or colleagues as a place to work? (Mean score out of 5)
North Lakes & surrounds 2024 (n = 408)
3.7
1 - Very unlikely
5 - Very likely
City of Moreton Bay (n = 3712)
3.5
1 - Very unlikely
5 - Very likely
Significantly higher
Significantly lower
How likely are you to recommend City of Moreton Bay to family, friends or colleagues as a place to do business or invest?
North Lakes & surrounds 2024 (n = 408)
2%
5%
40%
32%
21%
1 - Very unlikely
2
3 - Neutral
4
5 - Very likely
City of Moreton Bay (n = 3712)
6%
7%
40%
28%
19%
1 - Very unlikely
2
3 - Neutral
4
5 - Very likely
Significantly higher
Significantly lower
How likely are you to recommend City of Moreton Bay to family, friends or colleagues as a place to do business or invest? (Mean score out of 5)
North Lakes & surrounds 2024 (n = 408)
3.6
1 - Very unlikely
5 - Very likely
City of Moreton Bay (n = 3712)
3.5
1 - Very unlikely
5 - Very likely
Significantly higher
Significantly lower
How likely are you to recommend City of Moreton Bay to family, friends or colleagues as a place to study (attend a school/university/TAFE or similar)?
North Lakes & surrounds 2024 (n = 408)
4%
6%
40%
28%
22%
1 - Very unlikely
2
3 - Neutral
4
5 - Very likely
City of Moreton Bay (n = 3711)
7%
9%
43%
24%
17%
1 - Very unlikely
2
3 - Neutral
4
5 - Very likely
Significantly higher
Significantly lower
How likely are you to recommend City of Moreton Bay to family, friends or colleagues as a place to study? (Mean score out of 5)
North Lakes & surrounds 2024 (n = 408)
3.6
1 - Very unlikely
5 - Very likely
City of Moreton Bay (n = 3711)
3.3
1 - Very unlikely
5 - Very likely
Significantly higher
Significantly lower
How likely are you to recommend City of Moreton Bay to family, friends or colleagues as a place to visit?
North Lakes & surrounds 2024 (n = 408)
2%
4%
24%
32%
38%
1 - Very unlikely
2
3 - Neutral
4
5 - Very likely
City of Moreton Bay (n = 3713)
4%
5%
19%
32%
40%
1 - Very unlikely
2
3 - Neutral
4
5 - Very likely
Significantly higher
Significantly lower
How likely are you to recommend City of Moreton Bay to family, friends or colleagues as a place to visit? (Mean score out of 5)
North Lakes & surrounds 2024 (n = 408)
4.0
1 - Very unlikely
5 - Very likely
City of Moreton Bay (n = 3713)
4.0
1 - Very unlikely
5 - Very likely
Significantly higher
Significantly lower
What is your personal level of satisfaction with Council’s performance in providing facilities and services that respond to community needs?
North Lakes & surrounds 2024 (n = 408)
4%
10%
36%
42%
8%
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
City of Moreton Bay (n = 3710)
8%
16%
34%
36%
6%
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
Significantly higher
Significantly lower
What is your personal level of satisfaction with Council’s performance in providing facilities and services that respond to community needs? (Mean score out of 5)
North Lakes & surrounds 2024 (n = 408)
3.4
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 3710)
3.2
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower
What is your personal level of satisfaction with Council’s performance in providing a sound direction for the future of the city?
North Lakes & surrounds 2024 (n = 408)
4%
17%
50%
24%
5%
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
City of Moreton Bay (n = 3711)
8%
20%
44%
24%
4%
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
Significantly higher
Significantly lower
What is your personal level of satisfaction with Council’s performance in providing a sound direction for the future of the city? (Mean score out of 5)
North Lakes & surrounds 2024 (n = 408)
3.1
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 3711)
3.0
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower
What is your personal level of satisfaction with Council’s performance in financial sustainability?
North Lakes & surrounds 2024 (n = 408)
3%
13%
59%
22%
3%
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
City of Moreton Bay (n = 3709)
7%
13%
55%
21%
3%
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
Significantly higher
Significantly lower
What is your personal level of satisfaction with Council’s performance in financial sustainability? (Mean score out of 5)
North Lakes & surrounds 2024 (n = 408)
3.1
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 3709)
3.0
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower
What is your personal level of satisfaction with Council’s performance in representation and advocacy on behalf of the community?
North Lakes & surrounds 2024 (n = 408)
5%
17%
49%
24%
5%
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
City of Moreton Bay (n = 3710)
10%
19%
46%
22%
4%
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
Significantly higher
Significantly lower
What is your personal level of satisfaction with Council’s performance in representation and advocacy on behalf of the community? (Mean score out of 5)
North Lakes & surrounds 2024 (n = 408)
3.1
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 3710)
2.9
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower
What is your personal level of satisfaction with Council’s performance in community consultation and engagement?
North Lakes & surrounds 2024 (n = 408)
8%
18%
39%
29%
5%
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
City of Moreton Bay (n = 3711)
12%
21%
38%
26%
4%
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
Significantly higher
Significantly lower
What is your personal level of satisfaction with Council’s performance in community consultation and engagement? (Mean score out of 5)
North Lakes & surrounds 2024 (n = 408)
3.0
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 3711)
2.9
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower
How much contact have you had with people from Council in the last 3 months (May to July 2024)? This may include face-to-face interactions, or in other ways like emails or phone calls.
North Lakes & surrounds 2024 (n = 408)
City of Moreton Bay (n = 3713)
No contact
59%
50%
Some contact
35%
42%
A great deal of contact
6%
8%
Significantly higher
Significantly lower
If you had contact with people from Council, how would you rate the level of effort…
North Lakes & surrounds 2024 (n = 169)
8%
17%
31%
28%
16%
1 - Very low effort
2
3 - Moderate effort
4
5 - Very high effort
City of Moreton Bay (n = 1854)
10%
14%
35%
26%
16%
1 - Very low effort
2
3 - Moderate effort
4
5 - Very high effort
Significantly higher
Significantly lower
Effort required in interaction with Council to satisfy needs (Mean score out of 5)
North Lakes & surrounds 2024 (n = 169)
3.3
1 - Very low effort
5 - Very high effort
City of Moreton Bay (n = 1854)
3.3
1 - Very low effort
5 - Very high effort
Significantly higher
Significantly lower
How would you rate Council’s responsiveness to maintaining/fixing footpaths?
North Lakes & surrounds 2024 (n = 407)
10%
22%
36%
28%
4%
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
City of Moreton Bay (n = 3703)
11%
20%
42%
24%
3%
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
Significantly higher
Significantly lower
Council responsiveness: Maintaining/fixing footpaths (Mean score out of 5)
North Lakes & surrounds 2024 (n = 407)
3.0
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 3703)
2.9
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower
How would you rate Council’s responsiveness to maintaining/fixing parks and playgrounds?
North Lakes & surrounds 2024 (n = 408)
6%
12%
35%
39%
8%
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
City of Moreton Bay (n = 3710)
6%
13%
38%
36%
7%
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
Significantly higher
Significantly lower
Council responsiveness: Maintaining/fixing parks and playgrounds (Mean score out of 5)
North Lakes & surrounds 2024 (n = 408)
3.3
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 3710)
3.3
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower
How would you rate Council’s responsiveness to maintaining/fixing roads?
North Lakes & surrounds 2024 (n = 408)
19%
24%
28%
26%
2%
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
City of Moreton Bay (n = 3711)
19%
26%
29%
23%
3%
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
Significantly higher
Significantly lower
Council responsiveness: Maintaining/fixing roads (Mean score out of 5)
North Lakes & surrounds 2024 (n = 408)
2.7
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 3711)
2.6
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower
How would you rate Council’s responsiveness to maintaining/fixing public toilets?
North Lakes & surrounds 2024 (n = 408)
8%
13%
54%
21%
4%
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
City of Moreton Bay (n = 3710)
7%
13%
54%
23%
4%
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
Significantly higher
Significantly lower
Council responsiveness: Maintaining/fixing public toilets (Mean score out of 5)
North Lakes & surrounds 2024 (n = 408)
3.0
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 3710)
3.0
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower
Please rate how much you trust Council to act responsibly
North Lakes & surrounds 2024 (n = 408)
City of Moreton Bay (n = 3709)
Not at all
10%
13%
Slightly
19%
19%
Moderately
41%
44%
Very much
26%
20%
Extremely
4%
4%
Significantly higher
Significantly lower
Please rate how much you trust Council to act responsibly (Mean score out of 5)
North Lakes & surrounds 2024 (n = 408)
3.0
Not at all
Extremely
City of Moreton Bay (n = 3709)
2.8
Not at all
Extremely
Significantly higher
Significantly lower
Please rate how much you approve of City of Moreton Bay (Council)
North Lakes & surrounds 2024 (n = 408)
City of Moreton Bay (n = 3709)
Not at all
6%
10%
Slightly
16%
19%
Moderately
47%
45%
Very much
26%
22%
Extremely
5%
4%
Significantly higher
Significantly lower
Please rate how much you approve of City of Moreton Bay (Council) (Mean score out of 5)
North Lakes & surrounds 2024 (n = 408)
3.1
Not at all
Extremely
City of Moreton Bay (n = 3709)
2.9
Not at all
Extremely
Significantly higher
Significantly lower
Please rate how satisfied you are with Council's progress towards our vision of "Amazing Places: Natural Spaces"
North Lakes & surrounds 2024 (n = 407)
City of Moreton Bay (n = 3709)
Not at all
10%
12%
Slightly
15%
19%
Moderately
50%
46%
Very much
22%
19%
Extremely
4%
4%
Significantly higher
Significantly lower
Satisfaction with Council's progress towards our vision of "Amazing Places: Natural Spaces" (Mean score out of 5)
North Lakes & surrounds 2024 (n = 407)
3.0
Not at all
Extremely
City of Moreton Bay (n = 3709)
2.8
Not at all
Extremely
Significantly higher
Significantly lower
Additional comments about topics in this survey
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Community, Belonging and Our City’s Identity in North Lakes & surrounds in April 2025

My community is diverse, inclusive and socially connected
North Lakes & surrounds 2025 (n = 299)
City of Moreton Bay (n = 2650)
Strongly disagree
3%
3%
Disagree
14%
14%
Neutral
35%
42%
Agree
44%
36%
Strongly agree
4%
4%
Significantly higher
Significantly lower
My community is resilient in times of adversity
North Lakes & surrounds 2025 (n = 299)
City of Moreton Bay (n = 2650)
Strongly disagree
3%
3%
Disagree
5%
6%
Neutral
31%
26%
Agree
55%
56%
Strongly agree
6%
9%
Significantly higher
Significantly lower
My community is healthy and active
North Lakes & surrounds 2025 (n = 299)
City of Moreton Bay (n = 2649)
Strongly disagree
1%
3%
Disagree
16%
13%
Neutral
41%
38%
Agree
41%
42%
Strongly agree
2%
4%
Significantly higher
Significantly lower
My community has opportunities for creative experiences (e.g. art, music, dance, theatre, festivals, etc)
North Lakes & surrounds 2025 (n = 299)
City of Moreton Bay (n = 2650)
Strongly disagree
4%
4%
Disagree
24%
19%
Neutral
39%
35%
Agree
31%
38%
Strongly agree
2%
5%
Significantly higher
Significantly lower
How would you rate your sense of belonging in your local community on a scale of 1 to 5?
North Lakes & surrounds 2025 (n = 299)
City of Moreton Bay (n = 2650)
1 - I don't feel any sense of belonging with my local community
11%
11%
2
18%
17%
3
41%
38%
4
25%
24%
5 - I am very connected and have a strong sense of belonging with my local community
5%
10%
Significantly higher
Significantly lower
How would you rate your sense of belonging in your local community on a scale of 1 to 5? (Mean score out of 5)
North Lakes & surrounds 2025 (n = 299)
2.9
1 - I don't feel any sense of belonging with my local community
5 - I am very connected and have a strong sense of belonging with my local community
City of Moreton Bay (n = 2650)
3.0
1 - I don't feel any sense of belonging with my local community
5 - I am very connected and have a strong sense of belonging with my local community
Significantly higher
Significantly lower
If you were describing City of Moreton Bay to friends or family who don’t live here, what would you tell them are the most unique or special features of our city?
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If you had a magic wand, what would you add to City of Moreton Bay to make it an even better place for you to live?
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Experiences with Council and Accessibility in North Lakes & surrounds in April 2025

How satisfied are you with Council's work in environment protection and preservation (e.g. management of natural areas, animal habitats, waterways)?
North Lakes & surrounds 2025 (n = 299)
City of Moreton Bay (n = 2650)
Very dissatisfied
6%
9%
Dissatisfied
12%
17%
Neutral
25%
24%
Satisfied
40%
36%
Very satisfied
16%
13%
I don't know
1%
1%
Significantly higher
Significantly lower
Satisfaction: Environment protection and preservation (e.g. management of natural areas, animal habitats, waterways) (Mean score out of 5)
North Lakes & surrounds 2025 (n = 296)
3.5
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 2629)
3.3
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower
How satisfied are you with Council's work in sports, recreation and community venue provision (e.g. playing fields, public swimming pools, community halls, parks and playgrounds)?
North Lakes & surrounds 2025 (n = 299)
City of Moreton Bay (n = 2648)
Very dissatisfied
4%
3%
Dissatisfied
8%
8%
Neutral
22%
22%
Satisfied
44%
47%
Very satisfied
19%
19%
I don't know
2%
2%
Significantly higher
Significantly lower
Satisfaction: Sports, recreation and community venue provision (e.g. playing fields, public swimming pools, community halls, parks and playgrounds) (Mean score out of 5)
North Lakes & surrounds 2025 (n = 294)
3.7
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 2609)
3.7
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower
How satisfied are you with Council's work in sport and recreation programs and activity provision (e.g. school holiday programs, Healthy & Active Moreton, training for community organisations)?
North Lakes & surrounds 2025 (n = 299)
City of Moreton Bay (n = 2648)
Very dissatisfied
4%
2%
Dissatisfied
7%
8%
Neutral
36%
34%
Satisfied
36%
34%
Very satisfied
10%
13%
I don't know
7%
9%
Significantly higher
Significantly lower
Satisfaction: Sport and recreation programs and activity provision (e.g. school holiday programs, Healthy & Active Moreton, training for community organisations) (Mean score out of 5)
North Lakes & surrounds 2025 (n = 276)
3.4
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 2433)
3.5
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower
How satisfied are you with Council's work in local road upgrades and maintenance (not State Government managed roads like the Bruce Highway)?
North Lakes & surrounds 2025 (n = 299)
City of Moreton Bay (n = 2650)
Very dissatisfied
15%
18%
Dissatisfied
22%
29%
Neutral
25%
22%
Satisfied
35%
26%
Very satisfied
3%
4%
I don't know
0%
1%
Significantly higher
Significantly lower
Satisfaction: Local road upgrades and maintenance (not State Government managed roads like the Bruce Highway) (Mean score out of 5)
North Lakes & surrounds 2025 (n = 298)
2.9
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 2637)
2.7
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower
How satisfied are you with Council's work in building and development management (e.g. town planning, development application processes)?
North Lakes & surrounds 2025 (n = 299)
City of Moreton Bay (n = 2649)
Very dissatisfied
15%
21%
Dissatisfied
25%
27%
Neutral
32%
30%
Satisfied
14%
13%
Very satisfied
6%
3%
I don't know
8%
6%
Significantly higher
Significantly lower
Satisfaction: Building and development management (e.g. town planning, development application processes) (Mean score out of 5)
North Lakes & surrounds 2025 (n = 279)
2.7
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 2500)
2.5
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower
How satisfied are you with Council's work in waste and recycling management (e.g. bin services, local waste and recycling facilities)?
North Lakes & surrounds 2025 (n = 299)
City of Moreton Bay (n = 2650)
Very dissatisfied
1%
3%
Dissatisfied
5%
6%
Neutral
14%
15%
Satisfied
43%
45%
Very satisfied
37%
30%
I don't know
0%
1%
Significantly higher
Significantly lower
Satisfaction: Waste and recycling management (e.g. bin services, local waste and recycling facilities) (Mean score out of 5)
North Lakes & surrounds 2025 (n = 298)
4.1
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 2629)
3.9
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower
How satisfied are you with Council's work in providing support for the business community?
North Lakes & surrounds 2025 (n = 299)
City of Moreton Bay (n = 2645)
Very dissatisfied
2%
3%
Dissatisfied
3%
7%
Neutral
44%
43%
Satisfied
24%
24%
Very satisfied
7%
5%
I don't know
20%
18%
Significantly higher
Significantly lower
Satisfaction: Support for the business community (Mean score out of 5)
North Lakes & surrounds 2025 (n = 246)
3.4
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 2218)
3.3
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower
How satisfied are you with Council's work in community group support (e.g. grants and sponsorships)?
North Lakes & surrounds 2025 (n = 299)
City of Moreton Bay (n = 2648)
Very dissatisfied
1%
3%
Dissatisfied
7%
7%
Neutral
41%
42%
Satisfied
21%
21%
Very satisfied
7%
6%
I don't know
23%
20%
Significantly higher
Significantly lower
Satisfaction: Community group support (e.g. grants and sponsorships) (Mean score out of 5)
North Lakes & surrounds 2025 (n = 234)
3.3
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 2147)
3.3
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower
How satisfied are you with Council's work in natural disaster preparation and response (e.g. floods, bushfires)?
North Lakes & surrounds 2025 (n = 299)
City of Moreton Bay (n = 2650)
Very dissatisfied
4%
6%
Dissatisfied
6%
8%
Neutral
15%
18%
Satisfied
52%
46%
Very satisfied
21%
20%
I don't know
1%
2%
Significantly higher
Significantly lower
Satisfaction: Natural disaster preparation and response (e.g. floods, bushfires) (Mean score out of 5)
North Lakes & surrounds 2025 (n = 293)
3.8
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 2581)
3.7
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower
How important is Council’s work in planning for more housing and different types of housing?
North Lakes & surrounds 2025 (n = 299)
City of Moreton Bay (n = 2650)
Not at all important
6%
8%
Slightly important
6%
7%
Moderately important
21%
15%
Very important
26%
29%
Extremely important
39%
39%
I don't know
2%
2%
Significantly higher
Significantly lower
How important is Council’s work in planning for areas where people can work closer to home?
North Lakes & surrounds 2025 (n = 299)
City of Moreton Bay (n = 2647)
Not at all important
3%
6%
Slightly important
5%
7%
Moderately important
23%
22%
Very important
31%
33%
Extremely important
36%
29%
I don't know
1%
2%
Significantly higher
Significantly lower
How important is Council’s work in road safety, including for people walking or riding bikes?
North Lakes & surrounds 2025 (n = 299)
City of Moreton Bay (n = 2648)
Not at all important
1%
1%
Slightly important
4%
5%
Moderately important
16%
13%
Very important
35%
36%
Extremely important
45%
44%
I don't know
0%
0%
Significantly higher
Significantly lower
How important is Council’s work in attracting a wide range of cultural and sporting events to the city?
North Lakes & surrounds 2025 (n = 299)
City of Moreton Bay (n = 2647)
Not at all important
9%
13%
Slightly important
16%
16%
Moderately important
30%
33%
Very important
28%
24%
Extremely important
15%
13%
I don't know
2%
2%
Significantly higher
Significantly lower
How important is Council’s work in climate change planning and response (e.g. emissions reduction, and adapting to climate changes and future natural disaster risks)?
North Lakes & surrounds 2025 (n = 299)
City of Moreton Bay (n = 2649)
Not at all important
13%
15%
Slightly important
9%
11%
Moderately important
21%
17%
Very important
18%
23%
Extremely important
38%
32%
I don't know
0%
1%
Significantly higher
Significantly lower
Do you, or somebody close to you, experience difficulties accessing Council spaces and services?
North Lakes & surrounds 2025 (n = 299)
City of Moreton Bay (n = 2649)
Yes
12%
17%
No
81%
76%
Prefer not to say
8%
7%
Significantly higher
Significantly lower
How satisfied are you with the accessibility of Council's website?
North Lakes & surrounds 2025 (n = 44)
City of Moreton Bay (n = 448)
Very dissatisfied
7%
9%
Dissatisfied
4%
10%
Neutral
42%
35%
Satisfied
30%
32%
Very satisfied
7%
6%
Unfamiliar with this
9%
7%
Significantly higher
Significantly lower
Satisfaction: Accessibility of Council's website (Mean score out of 5)
North Lakes & surrounds 2025 (n = 39)
3.3
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 410)
3.2
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower
How satisfied are you with the accessibility of Customer service centres?
North Lakes & surrounds 2025 (n = 44)
City of Moreton Bay (n = 448)
Very dissatisfied
0%
6%
Dissatisfied
7%
8%
Neutral
30%
36%
Satisfied
44%
28%
Very satisfied
9%
7%
Unfamiliar with this
10%
15%
Significantly higher
Significantly lower
Satisfaction: Accessibility of Customer service centres (Mean score out of 5)
North Lakes & surrounds 2025 (n = 39)
3.6
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 390)
3.2
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower
How satisfied are you with the accessibility of Libraries?
North Lakes & surrounds 2025 (n = 44)
City of Moreton Bay (n = 448)
Very dissatisfied
1%
3%
Dissatisfied
11%
7%
Neutral
8%
21%
Satisfied
46%
38%
Very satisfied
26%
26%
Unfamiliar with this
8%
5%
Significantly higher
Significantly lower
Satisfaction: Accessibility of Libraries (Mean score out of 5)
North Lakes & surrounds 2025 (n = 41)
3.9
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 428)
3.8
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower
How satisfied are you with the accessibility of Art galleries and museums?
North Lakes & surrounds 2025 (n = 44)
City of Moreton Bay (n = 449)
Very dissatisfied
1%
3%
Dissatisfied
10%
9%
Neutral
31%
32%
Satisfied
20%
30%
Very satisfied
17%
14%
Unfamiliar with this
20%
13%
Significantly higher
Significantly lower
Satisfaction: Accessibility of Art galleries and museums (Mean score out of 5)
North Lakes & surrounds 2025 (n = 34)
3.5
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 392)
3.5
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower
How satisfied are you with the accessibility of Public swimming pools?
North Lakes & surrounds 2025 (n = 44)
City of Moreton Bay (n = 448)
Very dissatisfied
1%
5%
Dissatisfied
11%
11%
Neutral
29%
26%
Satisfied
27%
36%
Very satisfied
12%
9%
Unfamiliar with this
20%
14%
Significantly higher
Significantly lower
Satisfaction: Accessibility of Public swimming pools (Mean score out of 5)
North Lakes & surrounds 2025 (n = 34)
3.5
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 394)
3.4
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower
How satisfied are you with the accessibility of Local parks and playgrounds?
North Lakes & surrounds 2025 (n = 44)
City of Moreton Bay (n = 449)
Very dissatisfied
1%
6%
Dissatisfied
8%
14%
Neutral
31%
23%
Satisfied
43%
41%
Very satisfied
12%
14%
Unfamiliar with this
4%
2%
Significantly higher
Significantly lower
Satisfaction: Accessibility of Local parks and playgrounds (Mean score out of 5)
North Lakes & surrounds 2025 (n = 42)
3.6
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 439)
3.4
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower
How satisfied are you with the accessibility of Indoor sport and recreation facilities?
North Lakes & surrounds 2025 (n = 44)
City of Moreton Bay (n = 449)
Very dissatisfied
1%
3%
Dissatisfied
5%
9%
Neutral
38%
31%
Satisfied
20%
30%
Very satisfied
9%
7%
Unfamiliar with this
26%
19%
Significantly higher
Significantly lower
Satisfaction: Accessibility of Indoor sport and recreation facilities (Mean score out of 5)
North Lakes & surrounds 2025 (n = 31)
3.4
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 361)
3.3
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower
How satisfied are you with the accessibility of Environmental centres?
North Lakes & surrounds 2025 (n = 44)
City of Moreton Bay (n = 449)
Very dissatisfied
1%
4%
Dissatisfied
2%
9%
Neutral
31%
33%
Satisfied
24%
27%
Very satisfied
15%
5%
Unfamiliar with this
27%
21%
Significantly higher
Significantly lower
Satisfaction: Accessibility of Environmental centres (Mean score out of 5)
North Lakes & surrounds 2025 (n = 30)
3.7
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 347)
3.3
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower
How satisfied are you with the accessibility of Community halls?
North Lakes & surrounds 2025 (n = 44)
City of Moreton Bay (n = 449)
Very dissatisfied
0%
3%
Dissatisfied
11%
9%
Neutral
21%
38%
Satisfied
36%
29%
Very satisfied
10%
5%
Unfamiliar with this
22%
17%
Significantly higher
Significantly lower
Satisfaction: Accessibility of Community halls (Mean score out of 5)
North Lakes & surrounds 2025 (n = 33)
3.6
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 372)
3.3
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower
How satisfied are you with the accessibility of Council programs (e.g. school holiday programs, and Healthy & Active Moreton)?
North Lakes & surrounds 2025 (n = 44)
City of Moreton Bay (n = 449)
Very dissatisfied
1%
3%
Dissatisfied
0%
10%
Neutral
40%
34%
Satisfied
27%
23%
Very satisfied
7%
7%
Unfamiliar with this
24%
22%
Significantly higher
Significantly lower
Satisfaction: Accessibility of Council programs (e.g. school holiday programs, and Healthy & Active Moreton) (Mean score out of 5)
North Lakes & surrounds 2025 (n = 32)
3.5
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 350)
3.3
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower
Take screenshot Download data

Active and Public Transport in North Lakes & surrounds in April 2025

If you currently use active transport, what are your main purposes for travel?
North Lakes & surrounds 2025 (n = 299)
City of Moreton Bay (n = 2649)
For leisure or social activities (e.g. visiting friends/family, dining out, attending events, fitness)
36%
42%
To get to work
26%
18%
To get to essential services and businesses (e.g. medical appointments, grocery shopping)
20%
22%
To get to public transport stops
17%
16%
To get to education (e.g. school, TAFE, university, training courses)
9%
7%
I do not use active transport
41%
40%
Other
2%
4%
Significantly higher
Significantly lower
What are the other purpose(s) for travel?
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What would encourage you or your family to use active transport more often?
North Lakes & surrounds 2025 (n = 299)
City of Moreton Bay (n = 2651)
Better lighting on paths for use at night
39%
33%
More footpaths, bike paths or shared paths
38%
39%
Paths with more shade
31%
28%
More bike lanes separated from cars
30%
28%
Safer road crossings for people walking (raised crossings, traffic lights)
28%
25%
Wider paths
22%
25%
Paths with better surfaces
20%
26%
Paths that are more accessible for prams, mobility aids, etc
16%
16%
Better signage with directions
8%
10%
Nothing - the paths and bikeways I use meet my needs
11%
11%
Nothing - I’m unlikely to use active transport more often
11%
17%
Other
6%
7%
Significantly higher
Significantly lower
What other things would encourage you or your family to use active transport more often?
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If there were better paths, bikeways and public transport in your area, would the way you prefer to travel change?
North Lakes & surrounds 2025 (n = 298)
City of Moreton Bay (n = 2648)
Yes
54%
52%
No
29%
27%
I'm not sure
17%
21%
Significantly higher
Significantly lower
If there were better paths, bikeways and public transport in your area, what would be your preferred way to travel to work?
North Lakes & surrounds 2025 (n = 299)
City of Moreton Bay (n = 2642)
Public transport (trains and buses)
40%
35%
Active transport (walking or riding a bike, push scooter, skateboard or similar)
15%
14%
Personal transport (cars, motorbikes, etc)
34%
32%
I don’t travel to these types of locations
10%
18%
Significantly higher
Significantly lower
If there were better paths, bikeways and public transport in your area, what would be your preferred way to travel to education (e.g. school, TAFE, university, training courses)?
North Lakes & surrounds 2025 (n = 299)
City of Moreton Bay (n = 2640)
Public transport (trains and buses)
23%
22%
Active transport (walking or riding a bike, push scooter, skateboard or similar)
14%
12%
Personal transport (cars, motorbikes, etc)
17%
15%
I don’t travel to these types of locations
46%
51%
Significantly higher
Significantly lower
If there were better paths, bikeways and public transport in your area, what would be your preferred way to travel to essential services and businesses (e.g. medical appointments, grocery shopping)?
North Lakes & surrounds 2025 (n = 299)
City of Moreton Bay (n = 2644)
Public transport (trains and buses)
13%
16%
Active transport (walking or riding a bike, push scooter, skateboard or similar)
23%
20%
Personal transport (cars, motorbikes, etc)
59%
60%
I don’t travel to these types of locations
5%
4%
Significantly higher
Significantly lower
If there were better paths, bikeways and public transport in your area, what would be your preferred way to travel to public transport stops?
North Lakes & surrounds 2025 (n = 299)
City of Moreton Bay (n = 2641)
Public transport (trains and buses)
28%
25%
Active transport (walking or riding a bike, push scooter, skateboard or similar)
36%
30%
Personal transport (cars, motorbikes, etc)
22%
27%
I don’t travel to these types of locations
14%
18%
Significantly higher
Significantly lower
If there were better paths, bikeways and public transport in your area, what would be your preferred way to travel to leisure or social activities (e.g. visiting friends/family, dining out, attending events, fitness)?
North Lakes & surrounds 2025 (n = 299)
City of Moreton Bay (n = 2646)
Public transport (trains and buses)
23%
22%
Active transport (walking or riding a bike, push scooter, skateboard or similar)
23%
23%
Personal transport (cars, motorbikes, etc)
49%
50%
I don’t travel to these types of locations
5%
5%
Significantly higher
Significantly lower
Would you like to answer some more important questions about transport?
North Lakes & surrounds 2025 (n = 295)
City of Moreton Bay (n = 2570)
Yes, I would like to answer some more important questions about transport
61%
57%
No, I would like to skip to the next set of questions about communicating with Council
39%
43%
Significantly higher
Significantly lower
How often do you currently use the bus?
North Lakes & surrounds 2025 (n = 166)
City of Moreton Bay (n = 1386)
Never
37%
39%
Rarely
51%
46%
1-2 times per week
9%
10%
3+ times per week
3%
6%
Significantly higher
Significantly lower
How often do you currently use community transport/shuttle bus?
North Lakes & surrounds 2025 (n = 162)
City of Moreton Bay (n = 1362)
Never
77%
78%
Rarely
19%
19%
1-2 times per week
4%
2%
3+ times per week
0%
1%
Significantly higher
Significantly lower
How often do you currently use the train?
North Lakes & surrounds 2025 (n = 165)
City of Moreton Bay (n = 1384)
Never
9%
11%
Rarely
43%
50%
1-2 times per week
25%
21%
3+ times per week
23%
18%
Significantly higher
Significantly lower
How often do you currently use taxis/ride share?
North Lakes & surrounds 2025 (n = 164)
City of Moreton Bay (n = 1375)
Never
38%
42%
Rarely
51%
50%
1-2 times per week
8%
6%
3+ times per week
3%
2%
Significantly higher
Significantly lower
How often do you currently use personal transport (car, motorcycle, etc)?
North Lakes & surrounds 2025 (n = 166)
City of Moreton Bay (n = 1380)
Never
1%
2%
Rarely
6%
3%
1-2 times per week
7%
10%
3+ times per week
86%
85%
Significantly higher
Significantly lower
How often do you currently use an electric scooter or electric bike?
North Lakes & surrounds 2025 (n = 164)
City of Moreton Bay (n = 1368)
Never
81%
84%
Rarely
9%
7%
1-2 times per week
5%
5%
3+ times per week
6%
4%
Significantly higher
Significantly lower
How often do you currently use a mobility scooter?
North Lakes & surrounds 2025 (n = 165)
City of Moreton Bay (n = 1379)
Never
97%
98%
Rarely
1%
1%
1-2 times per week
2%
1%
3+ times per week
0%
0%
Significantly higher
Significantly lower
How often do you currently walk?
North Lakes & surrounds 2025 (n = 165)
City of Moreton Bay (n = 1372)
Never
3%
6%
Rarely
17%
19%
1-2 times per week
41%
29%
3+ times per week
39%
46%
Significantly higher
Significantly lower
How often do you currently ride a bike?
North Lakes & surrounds 2025 (n = 165)
City of Moreton Bay (n = 1380)
Never
54%
50%
Rarely
20%
25%
1-2 times per week
17%
14%
3+ times per week
9%
10%
Significantly higher
Significantly lower
How often do you currently use other wheeled devices (e.g. push scooter, skateboard)?
North Lakes & surrounds 2025 (n = 165)
City of Moreton Bay (n = 1377)
Never
83%
88%
Rarely
8%
7%
1-2 times per week
4%
2%
3+ times per week
5%
2%
Significantly higher
Significantly lower
How do you feel when using the bus?
North Lakes & surrounds 2025 (n = 164)
City of Moreton Bay (n = 1386)
1 - Very calm, comfortable or relaxed
13%
15%
2
3%
5%
3
8%
8%
4
7%
7%
5
17%
10%
6
3%
5%
7
7%
5%
8
1%
5%
9
1%
1%
10 - Very stressed, anxious or frustrated
6%
7%
I don't use this
36%
32%
Significantly higher
Significantly lower
How do you feel when using the train?
North Lakes & surrounds 2025 (n = 159)
City of Moreton Bay (n = 1346)
1 - Very calm, comfortable or relaxed
26%
27%
2
10%
12%
3
16%
15%
4
8%
9%
5
16%
9%
6
10%
6%
7
4%
6%
8
2%
3%
9
1%
1%
10 - Very stressed, anxious or frustrated
1%
4%
I don't use this
5%
8%
Significantly higher
Significantly lower
How do you feel when using personal transport (car, motorcycle, etc)?
North Lakes & surrounds 2025 (n = 164)
City of Moreton Bay (n = 1370)
1 - Very calm, comfortable or relaxed
32%
36%
2
14%
13%
3
15%
14%
4
5%
7%
5
13%
8%
6
4%
5%
7
7%
5%
8
2%
5%
9
2%
1%
10 - Very stressed, anxious or frustrated
5%
5%
I don't use this
1%
1%
Significantly higher
Significantly lower
How do you feel when using an electric scooter or electric bike?
North Lakes & surrounds 2025 (n = 164)
City of Moreton Bay (n = 1372)
1 - Very calm, comfortable or relaxed
4%
4%
2
4%
2%
3
7%
5%
4
5%
3%
5
2%
2%
6
2%
1%
7
1%
1%
8
1%
2%
9
0%
1%
10 - Very stressed, anxious or frustrated
1%
2%
I don't use this
74%
78%
Significantly higher
Significantly lower
How do you feel when walking?
North Lakes & surrounds 2025 (n = 163)
City of Moreton Bay (n = 1376)
1 - Very calm, comfortable or relaxed
26%
30%
2
16%
14%
3
16%
14%
4
7%
10%
5
15%
10%
6
8%
5%
7
3%
4%
8
2%
4%
9
0%
1%
10 - Very stressed, anxious or frustrated
3%
2%
I don't use this
4%
5%
Significantly higher
Significantly lower
How do you feel when riding a bike?
North Lakes & surrounds 2025 (n = 164)
City of Moreton Bay (n = 1368)
1 - Very calm, comfortable or relaxed
12%
10%
2
7%
7%
3
11%
9%
4
5%
6%
5
5%
6%
6
5%
3%
7
3%
4%
8
3%
3%
9
0%
1%
10 - Very stressed, anxious or frustrated
1%
2%
I don't use this
48%
49%
Significantly higher
Significantly lower
Take screenshot Download data

Communicating with Council in North Lakes & surrounds in April 2025

Where do you prefer to get information about current Council decisions and projects from?
North Lakes & surrounds 2025 (n = 299)
City of Moreton Bay (n = 2651)
Council's website
43%
44%
Council's social media
39%
32%
Local Councillors’ newsletters
26%
27%
Email from Council
21%
21%
Media (e.g. tv, radio, newspapers, online)
19%
15%
Electronic newsletters from Council
18%
18%
Local Councillor's social media
17%
18%
Letter or flyer in my letterbox
16%
19%
Other social media pages (e.g. local community pages)
15%
19%
Information with my rates notice
11%
12%
Signs/billboards placed in my local area (e.g. at parks, in libraries, beside the road)
5%
7%
Other community-produced newsletters (e.g. local community groups)
5%
6%
Talking to Council officers
0%
4%
Other
1%
2%
None of the above
2%
2%
Significantly higher
Significantly lower
Where else do you prefer to get information about current Council decisions and projects from?
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How do you prefer to provide feedback or information to Council (e.g. tell us about a problem, opportunity or comment on a project)?
North Lakes & surrounds 2025 (n = 299)
City of Moreton Bay (n = 2650)
Moreton Says surveys like this one
65%
60%
Via Council’s websites
33%
31%
Emailing Council
32%
33%
Using Snap Send Solve (website or app)
21%
22%
Phoning Council’s Call Centre
14%
19%
Commenting on Council’s social media
11%
10%
Contacting my local Councillor
8%
14%
In person at a Customer Service Centre
5%
8%
Making a formal submission on proposals, projects or plans
5%
5%
In person at meetings or workshops with Council staff
1%
4%
In person at local community events (e.g. Council displays at local markets)
1%
5%
Posting a letter to Council
0%
1%
Other
0%
1%
None of the above
2%
2%
Significantly higher
Significantly lower
How else do you prefer to provide feedback or information to Council (e.g. tell us about a problem, opportunity or comment on a project)?
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Please use the space below to share any additional comments about any topic in this survey.
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