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North Lakes & surrounds in City of Moreton Bay

North Lakes & surrounds is made up of Mango Hill, Griffin, Kallangur, Murrumba Downs, Dakabin, and North Lakes.

Living in North Lakes & surrounds in April 2025

North Lakes & surrounds Overall Liveability Index
City of Moreton Bay
55.1
Bribie Island & coastal areas
58.1
Caboolture & surrounds
47.7
Dayboro & surrounds
61.0
Narangba & surrounds
53.0
Non-resident
54.0
Redcliffe Peninsula
59.7
Samford Valley & surrounds
57.0
Strathpine & surrounds
53.9
The Hills District & surrounds
57.5
Woodford - D'Aguilar & surrounds
48.6
Collected April 2025

Use the values and experiences matrix to understand the relationship between what your residents believe makes somewhere a good place to live and how they experience their local area in that regard. The matrix highlights the attributes that your community believe needs to maintained and improved to advance overall liveability.

Greater Importance & Worse Experiences    Greater Importance & Better Experiences    Less important attributes

North Lakes & surrounds Overall Liveability Index

North Lakes & surrounds Overall Liveability Index 56.8

City of Moreton Bay Overall Liveability Index

City of Moreton Bay Overall Liveability Index 55.1

North Lakes & surrounds
City of Moreton Bay
Importance
Experience
Feeling safe
Importance
Experience
74%
5.6
70%
5.7
Natural environment
Importance
Experience
56%
7.2
59%
7.1
A lack of road congestion
Importance
Experience
45%
3.6
43%
3.8
Affordable decent housing
Importance
Experience
45%
4.6
41%
4.4
Public transport
Importance
Experience
43%
6.0
43%
5.1
Health services
Importance
Experience
40%
6.5
43%
6.0
Shopping, leisure & dining
Importance
Experience
37%
6.4
33%
5.6
Making your way
Importance
Experience
30%
5.0
29%
4.9
Sense of community
Importance
Experience
26%
5.5
32%
5.7
Cultural facilities
Importance
Experience
19%
5.6
17%
5.9
Social cohesion
Importance
Experience
19%
6.1
20%
5.9
Good job prospects
Importance
Experience
18%
4.9
16%
4.8
Education
Importance
Experience
17%
6.5
17%
5.8
Opportunity for all
Importance
Experience
11%
5.7
15%
5.5
A prosperous economy
Importance
Experience
10%
5.6
13%
5.4
Sports and recreation
Importance
Experience
9%
6.4
11%
6.5
The arrows indicate whether a difference is statistically significant. Significance testing helps determine if a difference between two groups is likely real (shown by an arrow) or due to random chance (no arrow).
Significantly higher
Significantly lower

Concerns in North Lakes & surrounds in September 2025

What are the top three issues facing your local area in City of Moreton Bay?
North Lakes & surrounds Sep-25 (n = 309)
City of Moreton Bay (n = 2738)
Inflation/cost of living
58%
45%
Housing/price of housing
51%
39%
Crime/law and order
40%
40%
Transport
30%
33%
Population/overpopulation
19%
23%
Environmental concerns
16%
21%
Healthcare/hospitals
14%
18%
Petrol prices/fuel
10%
13%
The economy
10%
11%
Poverty/inequality
9%
14%
Immigration
9%
7%
Education
8%
7%
Drug/alcohol abuse
7%
11%
Household debt/personal debt
6%
6%
Taxation
5%
5%
Unemployment
3%
4%
Issues facing Aboriginal and Torres Strait Islanders
3%
1%
Defence
1%
1%
Race relations/racism
1%
1%
Significantly higher
Significantly lower
North Lakes & surrounds
City of Moreton Bay

Sustainability and the Environment in North Lakes & surrounds in September 2024

What are the five most important actions you think Council could take to contribute to a healthy environment and sustainable city?
North Lakes & surrounds Sep-24 (n = 408)
City of Moreton Bay (n = 3712)
Enhance and restore native habitats
70%
70%
Increase tree cover in urban areas
60%
58%
Increase natural areas for environmental purposes
58%
54%
Continue existing programs for habitat restoration and green infrastructure
49%
49%
Continue existing programs for waterway and coastal management
38%
42%
Support residents to reduce, reuse and recycle more of their household waste
37%
34%
Facilitate higher standards for developments for environmental performance
34%
39%
Provide solar and battery options for community buildings
29%
25%
Reduce Council’s carbon emissions through initiatives such as energy efficient council buildings and facilities and upgrading street lighting to LED
28%
27%
Provide a third collection service for food organics and garden organics (FOGO)
27%
25%
Encourage retrofits of buildings to be more energy and water efficient
22%
21%
Community education on actions to improve sustainability
16%
16%
Provide support to help equip residents and businesses to respond to climate change
13%
14%
Provide free electric vehicle parking and charging
9%
10%
Other
9%
12%
Significantly higher
Significantly lower

What other important actions do you think Council could take to contribute to a healthy environment and sustainable city?

What action(s) are you taking in your day-to-day life towards a healthy environment and a sustainable City of Moreton Bay?
North Lakes & surrounds Sep-24 (n = 408)
City of Moreton Bay (n = 3713)
I recycle wherever possible
91%
90%
I minimise waste through repurposing or reusing
64%
64%
I have rooftop solar and/or home battery storage
58%
57%
I respond to road signage related to animal crossings
58%
56%
I minimise waste through intentional purchasing decisions
53%
54%
I have taken steps to reduce water use in my home or business
51%
50%
I have taken steps to reduce energy use in my home or business
51%
53%
I choose to buy local goods and services as much as I can
47%
58%
I grow some of my own food
32%
40%
I compost my food waste
27%
38%
I garden for biodiversity and take actions to enhance habitat for wildlife
18%
28%
I use green transport regularly (e.g. electric vehicle, bike, public transport)
18%
18%
I buy green power
7%
7%
I’m involved in environmental programs or groups (e.g. Bushcare, land for wildlife)
5%
10%
Other
4%
5%
None of the above
0%
1%
Significantly higher
Significantly lower

What other action(s) are you taking in your day-to-day life towards a healthy environment and a sustainable City of Moreton Bay?

What prevents you from living a more environmentally sustainable lifestyle?
North Lakes & surrounds Sep-24 (n = 408)
City of Moreton Bay (n = 3707)
Cost
61%
59%
I have other priorities right now
21%
17%
I don’t have time
18%
11%
I don’t know where to start
15%
10%
I can’t take some actions because I rent
15%
10%
I don’t feel like it makes any difference
13%
13%
Other
10%
12%
Nothing
15%
18%
Significantly higher
Significantly lower

What else prevents you from living a more environmentally sustainable lifestyle?

What do you feel are the five best ways to reduce greenhouse gas emissions in your local area in City of Moreton Bay?
North Lakes & surrounds Sep-24 (n = 408)
City of Moreton Bay (n = 3713)
Solar panels on homes and buildings
63%
59%
Increase public transport coverage and use
57%
57%
Support recycling, reusing and repurposing initiatives to reduce waste going to landfill
48%
51%
Plant more trees across the city
48%
47%
Walk and ride more for shorter trips
37%
38%
Store solar energy in batteries for use during peak evening hours
36%
37%
Advocate to State and Federal governments to change building standards for new developments
31%
34%
Buy local programs (e.g. farm gate sales, local business promotion)
25%
30%
Support establishment of renewable energy facilities in our city
22%
18%
Education and awareness events and online information
20%
19%
Home composting and food growing
20%
22%
Collection service for food organics and garden organics to keep them out of landfill
20%
19%
Incentivise retrofits, upgrades or products that significantly reduce emissions
15%
15%
Replace gas appliances and machinery in homes and businesses with electric alternatives
15%
10%
Use e-scooters or e-bikes to replace car trips
12%
12%
Ride and car sharing initiatives
12%
12%
More charging stations for electric vehicles
9%
11%
Buy green power
5%
4%
Other
6%
7%
Significantly higher
Significantly lower

What other way do you feel is best to reduce greenhouse gas emissions in your local area in City of Moreton Bay?

How comfortable are you with Council using recycled water for non-drinking purposes such as watering sports fields, dust suppression on construction sites, etc.?
North Lakes & surrounds Sep-24 (n = 408)
City of Moreton Bay (n = 3712)
1 - Not at all comfortable
3%
4%
2
1%
2%
3 - Moderately comfortable
11%
9%
4
12%
13%
5 - Very comfortable
73%
72%
Significantly higher
Significantly lower

Mean score: Comfort with Council using recycled water for non-drinking purposes
North Lakes & surrounds Sep-24 (n = 408)
4.5
1 - Not at all comfortable
5 - Very comfortable
City of Moreton Bay (n = 3712)
4.5
1 - Not at all comfortable
5 - Very comfortable
Significantly higher
Significantly lower

Natural Hazard Preparations in North Lakes & surrounds in September 2024

How confident are you that you are prepared for severe storms?
North Lakes & surrounds Sep-24 (n = 408)
City of Moreton Bay (n = 3713)
1 - Not at all confident
4%
3%
2
8%
5%
3 - Moderately confident
34%
32%
4
32%
37%
5 - Very confident
23%
23%
Significantly higher
Significantly lower

Mean score: Confident prepared for severe storms
North Lakes & surrounds Sep-24 (n = 408)
3.6
1 - Not at all confident
5 - Very confident
City of Moreton Bay (n = 3713)
3.7
1 - Not at all confident
5 - Very confident
Significantly higher
Significantly lower

How confident are you that you are prepared for floods?
North Lakes & surrounds Sep-24 (n = 408)
City of Moreton Bay (n = 3713)
1 - Not at all confident
6%
4%
2
11%
8%
3 - Moderately confident
26%
25%
4
29%
31%
5 - Very confident
28%
31%
Significantly higher
Significantly lower

Mean score: Confident prepared for floods
North Lakes & surrounds Sep-24 (n = 408)
3.6
1 - Not at all confident
5 - Very confident
City of Moreton Bay (n = 3713)
3.8
1 - Not at all confident
5 - Very confident
Significantly higher
Significantly lower

How confident are you that you are prepared for significant storm tides?
North Lakes & surrounds Sep-24 (n = 408)
City of Moreton Bay (n = 3713)
1 - Not at all confident
9%
6%
2
10%
8%
3 - Moderately confident
22%
21%
4
20%
25%
5 - Very confident
39%
41%
Significantly higher
Significantly lower

Mean score: Confident prepared for significant storm tides
North Lakes & surrounds Sep-24 (n = 408)
3.7
1 - Not at all confident
5 - Very confident
City of Moreton Bay (n = 3713)
3.9
1 - Not at all confident
5 - Very confident
Significantly higher
Significantly lower

How confident are you that you are prepared for bushfires?
North Lakes & surrounds Sep-24 (n = 408)
City of Moreton Bay (n = 3713)
1 - Not at all confident
10%
6%
2
17%
12%
3 - Moderately confident
26%
29%
4
25%
28%
5 - Very confident
22%
25%
Significantly higher
Significantly lower

Mean score: Confident prepared for bushfires
North Lakes & surrounds Sep-24 (n = 408)
3.3
1 - Not at all confident
5 - Very confident
City of Moreton Bay (n = 3713)
3.5
1 - Not at all confident
5 - Very confident
Significantly higher
Significantly lower

How confident are you that you are prepared for cyclones?
North Lakes & surrounds Sep-24 (n = 408)
City of Moreton Bay (n = 3713)
1 - Not at all confident
14%
10%
2
18%
15%
3 - Moderately confident
28%
32%
4
22%
25%
5 - Very confident
17%
18%
Significantly higher
Significantly lower

Mean score: Confident prepared for cyclones
North Lakes & surrounds Sep-24 (n = 408)
3.1
1 - Not at all confident
5 - Very confident
City of Moreton Bay (n = 3713)
3.3
1 - Not at all confident
5 - Very confident
Significantly higher
Significantly lower

How confident are you that you are prepared for heatwaves
North Lakes & surrounds Sep-24 (n = 408)
City of Moreton Bay (n = 3713)
1 - Not at all confident
4%
3%
2
7%
8%
3 - Moderately confident
24%
24%
4
30%
33%
5 - Very confident
34%
32%
Significantly higher
Significantly lower

Mean score: Confident prepared for heatwaves
North Lakes & surrounds Sep-24 (n = 408)
3.8
1 - Not at all confident
5 - Very confident
City of Moreton Bay (n = 3713)
3.8
1 - Not at all confident
5 - Very confident
Significantly higher
Significantly lower

What disaster preparation strategies do you currently have in place should any of the previously mentioned natural hazard events occur?
North Lakes & surrounds Sep-24 (n = 408)
City of Moreton Bay (n = 3712)
An emergency kit
44%
49%
A family or personal Emergency Plan
40%
45%
Other
6%
9%
No specific strategies
42%
35%
Significantly higher
Significantly lower

What other disaster preparation strategies do you currently have in place should any of the previously mentioned natural hazard events occur?

Have you ever accessed Council information about natural hazard risks (e.g. flood, bushfire, coastal)?
North Lakes & surrounds Sep-24 (n = 408)
City of Moreton Bay (n = 3710)
Yes, before I decided where to live
33%
32%
Yes, after I moved into my current home
23%
27%
Yes, when planning for my workplace or another organisation
4%
4%
Yes, after my business was established where it is
2%
1%
Yes, before I decided where to locate my business
1%
2%
No, I have never looked at the information available
38%
32%
No, I don’t know where to find the information
18%
16%
Significantly higher
Significantly lower

Please rate your level of agreement with this statement: Under pressure I stay focused, I think clearly, and I can prioritise my tasks
North Lakes & surrounds Sep-24 (n = 408)
City of Moreton Bay (n = 3712)
1 - Strongly disagree
4%
2%
2
3%
3%
3 - Neutral
20%
20%
4
42%
43%
5 - Strongly agree
30%
32%
Significantly higher
Significantly lower

Mean score: Under pressure I stay focused, I think clearly, and I can prioritise my tasks
North Lakes & surrounds Sep-24 (n = 408)
3.9
1 - Strongly disagree
5 - Strongly agree
City of Moreton Bay (n = 3712)
4.0
1 - Strongly disagree
5 - Strongly agree
Significantly higher
Significantly lower

Please rate your level of agreement with this statement: I think of myself as a strong person when dealing with life's challenges and difficulties
North Lakes & surrounds Sep-24 (n = 408)
City of Moreton Bay (n = 3712)
1 - Strongly disagree
1%
1%
2
5%
3%
3 - Neutral
22%
18%
4
38%
44%
5 - Strongly agree
34%
34%
Significantly higher
Significantly lower

Mean score: I think of myself as a strong person when dealing with life's challenges and difficulties
North Lakes & surrounds Sep-24 (n = 408)
4.0
1 - Strongly disagree
5 - Strongly agree
City of Moreton Bay (n = 3712)
4.1
1 - Strongly disagree
5 - Strongly agree
Significantly higher
Significantly lower

Please rate your level of agreement with this statement: Living where I do puts me at risk of being impacted by natural hazards or disasters
North Lakes & surrounds Sep-24 (n = 408)
City of Moreton Bay (n = 3712)
1 - Strongly disagree
22%
16%
2
33%
25%
3 - Neutral
35%
33%
4
7%
17%
5 - Strongly agree
4%
8%
Significantly higher
Significantly lower

Mean score: Living where I do puts me at risk of being impacted by natural hazards or disasters
North Lakes & surrounds Sep-24 (n = 408)
2.4
1 - Strongly disagree
5 - Strongly agree
City of Moreton Bay (n = 3712)
2.8
1 - Strongly disagree
5 - Strongly agree
Significantly higher
Significantly lower

Please rate your level of agreement with this statement: I am concerned about the level of risk to my home from natural hazards or disasters
North Lakes & surrounds Sep-24 (n = 408)
City of Moreton Bay (n = 3710)
1 - Strongly disagree
20%
14%
2
31%
26%
3 - Neutral
35%
37%
4
11%
16%
5 - Strongly agree
4%
7%
Significantly higher
Significantly lower

Mean score: I am concerned about the level of risk to my home from natural hazards or disasters
North Lakes & surrounds Sep-24 (n = 408)
2.5
1 - Strongly disagree
5 - Strongly agree
City of Moreton Bay (n = 3710)
2.8
1 - Strongly disagree
5 - Strongly agree
Significantly higher
Significantly lower

Please rate your level of agreement with this statement: I follow news outlets on social media to stay informed about natural hazards and disasters
North Lakes & surrounds Sep-24 (n = 408)
City of Moreton Bay (n = 3709)
1 - Strongly disagree
12%
9%
2
7%
8%
3 - Neutral
23%
20%
4
28%
31%
5 - Strongly agree
29%
31%
Significantly higher
Significantly lower

Mean score: I follow news outlets on social media to stay informed about natural hazards and disasters
North Lakes & surrounds Sep-24 (n = 408)
3.6
1 - Strongly disagree
5 - Strongly agree
City of Moreton Bay (n = 3709)
3.7
1 - Strongly disagree
5 - Strongly agree
Significantly higher
Significantly lower

Please rate your level of agreement with this statement: I follow relevant disaster organisations on social media to receive updates on natural hazards and disasters
North Lakes & surrounds Sep-24 (n = 408)
City of Moreton Bay (n = 3709)
1 - Strongly disagree
13%
10%
2
11%
11%
3 - Neutral
25%
22%
4
28%
30%
5 - Strongly agree
24%
27%
Significantly higher
Significantly lower

Mean score: I follow relevant disaster organisations on social media to receive updates on natural hazards and disasters
North Lakes & surrounds Sep-24 (n = 408)
3.4
1 - Strongly disagree
5 - Strongly agree
City of Moreton Bay (n = 3709)
3.5
1 - Strongly disagree
5 - Strongly agree
Significantly higher
Significantly lower

Please rate your level of agreement with this statement: I engage with my community forum / page on social media to gather more information about natural hazards and disasters
North Lakes & surrounds Sep-24 (n = 408)
City of Moreton Bay (n = 3708)
1 - Strongly disagree
21%
15%
2
14%
13%
3 - Neutral
28%
26%
4
21%
26%
5 - Strongly agree
16%
20%
Significantly higher
Significantly lower

Mean score: I engage with my community forum / page on social media to gather more information about natural hazards and disasters
North Lakes & surrounds Sep-24 (n = 408)
3.0
1 - Strongly disagree
5 - Strongly agree
City of Moreton Bay (n = 3708)
3.2
1 - Strongly disagree
5 - Strongly agree
Significantly higher
Significantly lower

Long-Term City Planning in North Lakes & surrounds in September 2024

How important is it that new development is well designed, diverse and liveable in new urban neighbourhoods?
North Lakes & surrounds Sep-24 (n = 408)
City of Moreton Bay (n = 3711)
1 - Not very important
2%
2%
2
0%
1%
3 - Moderately important
5%
6%
4
18%
16%
5 - Very important
75%
76%
Significantly higher
Significantly lower

Mean score: How important is it that new development is well designed, diverse and liveable in new urban neighbourhoods?
North Lakes & surrounds Sep-24 (n = 408)
4.6
1 - Not very important
5 - Very important
City of Moreton Bay (n = 3711)
4.6
1 - Not very important
5 - Very important
Significantly higher
Significantly lower

When thinking about changes in existing urban neighbourhoods, is your preference:
North Lakes & surrounds Sep-24 (n = 407)
City of Moreton Bay (n = 3707)
Concentrating growth (increased densities) around well-serviced areas like train stations and centres, along major transport corridors and high amenity locations (like close to waterways and coastal areas where safe to do so from natural hazards)
57%
56%
Dispersing growth (like low-rise apartments, townhouses, duplexes and smaller allotments) throughout existing urban neighbourhoods
43%
44%
Significantly higher
Significantly lower

How much information do you need about what Council is doing to respond to growth management and land use priorities, policies and plans set by the State Government?
North Lakes & surrounds Sep-24 (n = 408)
City of Moreton Bay (n = 3711)
I don't need to know about this
12%
9%
I have enough information about this
16%
18%
I want more high-level information about this
34%
30%
I want more detailed information about this
38%
43%
Significantly higher
Significantly lower

How much information do you need about what Council is doing to plan for new transport and infrastructure corridors?
North Lakes & surrounds Sep-24 (n = 408)
City of Moreton Bay (n = 3712)
I don't need to know about this
5%
5%
I have enough information about this
14%
13%
I want more high-level information about this
33%
31%
I want more detailed information about this
48%
51%
Significantly higher
Significantly lower

How much information do you need about what Council is doing to respond to new information on natural hazards?
North Lakes & surrounds Sep-24 (n = 408)
City of Moreton Bay (n = 3711)
I don't need to know about this
8%
6%
I have enough information about this
25%
23%
I want more high-level information about this
32%
33%
I want more detailed information about this
34%
38%
Significantly higher
Significantly lower

How much information do you need about what Council is doing to respond to new information on biodiversity protection?
North Lakes & surrounds Sep-24 (n = 408)
City of Moreton Bay (n = 3709)
I don't need to know about this
13%
11%
I have enough information about this
26%
24%
I want more high-level information about this
29%
30%
I want more detailed information about this
31%
35%
Significantly higher
Significantly lower

How much information do you need about what Council is doing to consider character and place identity outcomes for future development?
North Lakes & surrounds Sep-24 (n = 407)
City of Moreton Bay (n = 3709)
I don't need to know about this
14%
11%
I have enough information about this
23%
18%
I want more high-level information about this
29%
32%
I want more detailed information about this
34%
39%
Significantly higher
Significantly lower

How much information do you need about what Council is doing to identify new locations for industry of all types in key locations?
North Lakes & surrounds Sep-24 (n = 408)
City of Moreton Bay (n = 3710)
I don't need to know about this
14%
11%
I have enough information about this
19%
17%
I want more high-level information about this
31%
34%
I want more detailed information about this
36%
38%
Significantly higher
Significantly lower

How much information do you need about what Council is doing to plan for new technologies?
North Lakes & surrounds Sep-24 (n = 408)
City of Moreton Bay (n = 3710)
I don't need to know about this
14%
12%
I have enough information about this
22%
20%
I want more high-level information about this
34%
33%
I want more detailed information about this
31%
35%
Significantly higher
Significantly lower

How much information do you need about what Council is doing to plan for renewable energy (like community batteries and solar farms)?
North Lakes & surrounds Sep-24 (n = 408)
City of Moreton Bay (n = 3710)
I don't need to know about this
12%
10%
I have enough information about this
15%
15%
I want more high-level information about this
38%
34%
I want more detailed information about this
35%
41%
Significantly higher
Significantly lower

How much information do you need about what Council is doing to create opportunities for local businesses to grow and for people to work closer to home?
North Lakes & surrounds Sep-24 (n = 408)
City of Moreton Bay (n = 3712)
I don't need to know about this
15%
14%
I have enough information about this
22%
22%
I want more high-level information about this
29%
31%
I want more detailed information about this
34%
33%
Significantly higher
Significantly lower

Our City and Council in North Lakes & surrounds in September 2025

What is your personal level of satisfaction with Council’s performance in providing facilities and services that respond to community needs?
North Lakes & surrounds Sep-25 (n = 308)
City of Moreton Bay (n = 2736)
Very dissatisfied
8%
7%
Dissatisfied
15%
14%
Neutral
34%
33%
Satisfied
35%
40%
Very satisfied
8%
6%
Significantly higher
Significantly lower
North Lakes & surrounds
City of Moreton Bay
Sep-24
42%
36%
10%
12%
36%
34%
16%
14%
Sep-25
35%
34%
15%
17%
40%
33%
14%
14%

Mean score: What is your personal level of satisfaction with Council’s performance in providing facilities and services that respond to community needs?
North Lakes & surrounds Sep-25 (n = 308)
3.2
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 2736)
3.2
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower
North Lakes & surrounds
City of Moreton Bay
Sep-24
3.4
3.2
Sep-25
3.2
3.2

What is your personal level of satisfaction with Council’s performance in providing a sound direction for the future of the city?
North Lakes & surrounds Sep-25 (n = 308)
City of Moreton Bay (n = 2734)
Very dissatisfied
10%
12%
Dissatisfied
20%
19%
Neutral
38%
35%
Satisfied
27%
29%
Very satisfied
4%
5%
Significantly higher
Significantly lower
North Lakes & surrounds
City of Moreton Bay
Sep-24
50%
24%
17%
10%
44%
24%
20%
12%
Sep-25
38%
27%
20%
14%
35%
29%
19%
17%

Mean score: What is your personal level of satisfaction with Council’s performance in providing a sound direction for the future of the city?
North Lakes & surrounds Sep-25 (n = 308)
2.9
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 2734)
3.0
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower
North Lakes & surrounds
City of Moreton Bay
Sep-24
3.1
3.0
Sep-25
2.9
3.0

What is your personal level of satisfaction with Council’s performance in financial sustainability?
North Lakes & surrounds Sep-25 (n = 308)
City of Moreton Bay (n = 2732)
Very dissatisfied
12%
11%
Dissatisfied
21%
17%
Neutral
44%
45%
Satisfied
20%
23%
Very satisfied
4%
4%
Significantly higher
Significantly lower
North Lakes & surrounds
City of Moreton Bay
Sep-24
59%
22%
13%
6%
55%
21%
13%
10%
Sep-25
44%
20%
21%
16%
45%
23%
17%
15%

Mean score: What is your personal level of satisfaction with Council’s performance in financial sustainability?
North Lakes & surrounds Sep-25 (n = 308)
2.8
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 2732)
2.9
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower
North Lakes & surrounds
City of Moreton Bay
Sep-24
3.1
3.0
Sep-25
2.8
2.9

What is your personal level of satisfaction with Council’s performance in representation and advocacy on behalf of the community?
North Lakes & surrounds Sep-25 (n = 308)
City of Moreton Bay (n = 2733)
Very dissatisfied
14%
12%
Dissatisfied
17%
18%
Neutral
43%
41%
Satisfied
21%
25%
Very satisfied
5%
4%
Significantly higher
Significantly lower
North Lakes & surrounds
City of Moreton Bay
Sep-24
49%
24%
17%
10%
46%
22%
19%
14%
Sep-25
43%
21%
17%
19%
41%
25%
18%
17%

Mean score: What is your personal level of satisfaction with Council’s performance in representation and advocacy on behalf of the community?
North Lakes & surrounds Sep-25 (n = 308)
2.9
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 2733)
2.9
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower
North Lakes & surrounds
City of Moreton Bay
Sep-24
3.1
2.9
Sep-25
2.9
2.9

What is your personal level of satisfaction with Council’s performance in community consultation and engagement?
North Lakes & surrounds Sep-25 (n = 308)
City of Moreton Bay (n = 2734)
Very dissatisfied
16%
13%
Dissatisfied
13%
17%
Neutral
38%
35%
Satisfied
28%
30%
Very satisfied
5%
5%
Significantly higher
Significantly lower
North Lakes & surrounds
City of Moreton Bay
Sep-24
39%
29%
18%
13%
38%
26%
21%
16%
Sep-25
38%
28%
13%
21%
35%
30%
17%
18%

Mean score: What is your personal level of satisfaction with Council’s performance in community consultation and engagement?
North Lakes & surrounds Sep-25 (n = 308)
2.9
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 2734)
3.0
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower
North Lakes & surrounds
City of Moreton Bay
Sep-24
3.0
2.9
Sep-25
2.9
3.0

How much contact have you had with people from Council in the last 3 months?
North Lakes & surrounds Sep-25 (n = 309)
City of Moreton Bay (n = 2738)
No contact
57%
51%
Some contact
38%
40%
A great deal of contact
6%
9%
Significantly higher
Significantly lower
North Lakes & surrounds
City of Moreton Bay
Sep-24
59%
35%
6%
50%
42%
8%
Sep-25
57%
38%
6%
51%
40%
9%

How would you rate the level of effort you had to put into your interaction with Council to satisfy your needs?
North Lakes & surrounds Sep-25 (n = 134)
City of Moreton Bay (n = 1292)
1 - Very high effort
12%
12%
2 - High effort
22%
23%
3 - Moderate effort
32%
37%
4 - Low effort
25%
20%
5 - Very low effort
9%
7%
Significantly higher
Significantly lower
North Lakes & surrounds
City of Moreton Bay
Sep-24
31%
28%
17%
24%
35%
26%
14%
26%
Sep-25
32%
22%
25%
21%
37%
23%
20%
19%

Mean score: Effort required in interaction with Council to satisfy needs
North Lakes & surrounds Sep-25 (n = 134)
3.0
1 - Very high effort
5 - Very low effort
City of Moreton Bay (n = 1292)
2.9
1 - Very high effort
5 - Very low effort
Significantly higher
Significantly lower
North Lakes & surrounds
City of Moreton Bay
Sep-24
2.7
2.7
Sep-25
3.0
2.9

Please rate how much you trust Council to act responsibly
North Lakes & surrounds Sep-25 (n = 309)
City of Moreton Bay (n = 2730)
Not at all
11%
15%
Slightly
24%
21%
Moderately
43%
41%
Very much
18%
20%
Extremely
4%
4%
Significantly higher
Significantly lower
North Lakes & surrounds
City of Moreton Bay
Sep-24
41%
26%
19%
14%
44%
20%
19%
17%
Sep-25
43%
18%
24%
15%
41%
20%
21%
19%

Mean score: Please rate how much you trust Council to act responsibly
North Lakes & surrounds Sep-25 (n = 309)
2.8
Not at all
Extremely
City of Moreton Bay (n = 2730)
2.8
Not at all
Extremely
Significantly higher
Significantly lower
North Lakes & surrounds
City of Moreton Bay
Sep-24
3.0
2.8
Sep-25
2.8
2.8

Please rate how much you approve of City of Moreton Bay (Council)
North Lakes & surrounds Sep-25 (n = 308)
City of Moreton Bay (n = 2737)
Not at all
8%
12%
Slightly
19%
19%
Moderately
43%
40%
Very much
24%
24%
Extremely
5%
5%
Significantly higher
Significantly lower
North Lakes & surrounds
City of Moreton Bay
Sep-24
47%
26%
16%
11%
45%
22%
19%
15%
Sep-25
43%
24%
19%
13%
40%
24%
19%
17%

Mean score: Please rate how much you approve of City of Moreton Bay (Council)
North Lakes & surrounds Sep-25 (n = 308)
3.0
Not at all
Extremely
City of Moreton Bay (n = 2737)
2.9
Not at all
Extremely
Significantly higher
Significantly lower
North Lakes & surrounds
City of Moreton Bay
Sep-24
3.1
2.9
Sep-25
3.0
2.9

Please rate how satisfied you are with Council's progress towards our vision of "Amazing Places: Natural Spaces"
North Lakes & surrounds Sep-25 (n = 309)
City of Moreton Bay (n = 2737)
Not at all
10%
14%
Slightly
20%
19%
Moderately
44%
39%
Very much
24%
24%
Extremely
3%
4%
Significantly higher
Significantly lower
North Lakes & surrounds
City of Moreton Bay
Sep-24
50%
22%
15%
13%
46%
19%
19%
16%
Sep-25
44%
24%
20%
13%
39%
24%
19%
18%

Mean score: Satisfaction with Council's progress towards our vision of "Amazing Places: Natural Spaces"
North Lakes & surrounds Sep-25 (n = 309)
2.9
Not at all
Extremely
City of Moreton Bay (n = 2737)
2.9
Not at all
Extremely
Significantly higher
Significantly lower
North Lakes & surrounds
City of Moreton Bay
Sep-24
3.0
2.8
Sep-25
2.9
2.9

Additional comments - Aug-Sep 2025

Community, Belonging and Our City’s Identity in North Lakes & surrounds in April 2025

My community is diverse, inclusive and socially connected
North Lakes & surrounds Apr-25 (n = 299)
City of Moreton Bay (n = 2650)
Strongly disagree
3%
3%
Disagree
14%
14%
Neutral
35%
42%
Agree
44%
36%
Strongly agree
4%
4%
Significantly higher
Significantly lower

My community is resilient in times of adversity
North Lakes & surrounds Apr-25 (n = 299)
City of Moreton Bay (n = 2650)
Strongly disagree
3%
3%
Disagree
5%
6%
Neutral
31%
26%
Agree
55%
56%
Strongly agree
6%
9%
Significantly higher
Significantly lower

My community is healthy and active
North Lakes & surrounds Apr-25 (n = 299)
City of Moreton Bay (n = 2649)
Strongly disagree
1%
3%
Disagree
16%
13%
Neutral
41%
38%
Agree
41%
42%
Strongly agree
2%
4%
Significantly higher
Significantly lower

My community has opportunities for creative experiences (e.g. art, music, dance, theatre, festivals, etc)
North Lakes & surrounds Apr-25 (n = 299)
City of Moreton Bay (n = 2650)
Strongly disagree
4%
4%
Disagree
24%
19%
Neutral
39%
35%
Agree
31%
38%
Strongly agree
2%
5%
Significantly higher
Significantly lower

How would you rate your sense of belonging in your local community on a scale of 1 to 5?
North Lakes & surrounds Apr-25 (n = 299)
City of Moreton Bay (n = 2650)
1 - I don't feel any sense of belonging with my local community
11%
11%
2
18%
17%
3
41%
38%
4
25%
24%
5 - I am very connected and have a strong sense of belonging with my local community
5%
10%
Significantly higher
Significantly lower

Mean score: How would you rate your sense of belonging in your local community on a scale of 1 to 5?
North Lakes & surrounds Apr-25 (n = 299)
2.9
1 - I don't feel any sense of belonging with my local community
5 - I am very connected and have a strong sense of belonging with my local community
City of Moreton Bay (n = 2650)
3.0
1 - I don't feel any sense of belonging with my local community
5 - I am very connected and have a strong sense of belonging with my local community
Significantly higher
Significantly lower

If you were describing City of Moreton Bay to friends or family who don’t live here, what would you tell them are the most unique or special features of our city?

If you had a magic wand, what would you add to City of Moreton Bay to make it an even better place for you to live?

Experiences with Council and Accessibility in North Lakes & surrounds in April 2025

How satisfied are you with Council's work in environment protection and preservation (e.g. management of natural areas, animal habitats, waterways)?
North Lakes & surrounds Apr-25 (n = 299)
City of Moreton Bay (n = 2650)
Very dissatisfied
6%
9%
Dissatisfied
12%
17%
Neutral
25%
24%
Satisfied
40%
36%
Very satisfied
16%
13%
I don't know
1%
1%
Significantly higher
Significantly lower

Mean score: Satisfaction - Environment protection and preservation (e.g. management of natural areas, animal habitats, waterways)
North Lakes & surrounds Apr-25 (n = 296)
3.5
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 2629)
3.3
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower

How satisfied are you with Council's work in sports, recreation and community venue provision (e.g. playing fields, public swimming pools, community halls, parks and playgrounds)?
North Lakes & surrounds Apr-25 (n = 299)
City of Moreton Bay (n = 2648)
Very dissatisfied
4%
3%
Dissatisfied
8%
8%
Neutral
22%
22%
Satisfied
44%
47%
Very satisfied
19%
19%
I don't know
2%
2%
Significantly higher
Significantly lower

Mean score: Satisfaction - Sports, recreation and community venue provision (e.g. playing fields, public swimming pools, community halls, parks and playgrounds)
North Lakes & surrounds Apr-25 (n = 294)
3.7
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 2609)
3.7
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower

How satisfied are you with Council's work in sport and recreation programs and activity provision (e.g. school holiday programs, Healthy & Active Moreton, training for community organisations)?
North Lakes & surrounds Apr-25 (n = 299)
City of Moreton Bay (n = 2648)
Very dissatisfied
4%
2%
Dissatisfied
7%
8%
Neutral
36%
34%
Satisfied
36%
34%
Very satisfied
10%
13%
I don't know
7%
9%
Significantly higher
Significantly lower

Mean score: Satisfaction - Sport and recreation programs and activity provision (e.g. school holiday programs, Healthy & Active Moreton, training for community organisations)
North Lakes & surrounds Apr-25 (n = 276)
3.4
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 2433)
3.5
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower

How satisfied are you with Council's work in local road upgrades and maintenance (not State Government managed roads like the Bruce Highway)?
North Lakes & surrounds Apr-25 (n = 299)
City of Moreton Bay (n = 2650)
Very dissatisfied
15%
18%
Dissatisfied
22%
29%
Neutral
25%
22%
Satisfied
35%
26%
Very satisfied
3%
4%
I don't know
0%
1%
Significantly higher
Significantly lower

Mean score: Satisfaction - Local road upgrades and maintenance (not State Government managed roads like the Bruce Highway)
North Lakes & surrounds Apr-25 (n = 298)
2.9
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 2637)
2.7
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower

How satisfied are you with Council's work in building and development management (e.g. town planning, development application processes)?
North Lakes & surrounds Apr-25 (n = 299)
City of Moreton Bay (n = 2649)
Very dissatisfied
15%
21%
Dissatisfied
25%
27%
Neutral
32%
30%
Satisfied
14%
13%
Very satisfied
6%
3%
I don't know
8%
6%
Significantly higher
Significantly lower

Mean score: Satisfaction - Building and development management (e.g. town planning, development application processes)
North Lakes & surrounds Apr-25 (n = 279)
2.7
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 2500)
2.5
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower

How satisfied are you with Council's work in waste and recycling management (e.g. bin services, local waste and recycling facilities)?
North Lakes & surrounds Apr-25 (n = 299)
City of Moreton Bay (n = 2650)
Very dissatisfied
1%
3%
Dissatisfied
5%
6%
Neutral
14%
15%
Satisfied
43%
45%
Very satisfied
37%
30%
I don't know
0%
1%
Significantly higher
Significantly lower

Mean score: Satisfaction - Waste and recycling management (e.g. bin services, local waste and recycling facilities)
North Lakes & surrounds Apr-25 (n = 298)
4.1
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 2629)
3.9
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower

How satisfied are you with Council's work in providing support for the business community?
North Lakes & surrounds Apr-25 (n = 299)
City of Moreton Bay (n = 2645)
Very dissatisfied
2%
3%
Dissatisfied
3%
7%
Neutral
44%
43%
Satisfied
24%
24%
Very satisfied
7%
5%
I don't know
20%
18%
Significantly higher
Significantly lower

Mean score: Satisfaction - Support for the business community
North Lakes & surrounds Apr-25 (n = 246)
3.4
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 2218)
3.3
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower

How satisfied are you with Council's work in community group support (e.g. grants and sponsorships)?
North Lakes & surrounds Apr-25 (n = 299)
City of Moreton Bay (n = 2648)
Very dissatisfied
1%
3%
Dissatisfied
7%
7%
Neutral
41%
42%
Satisfied
21%
21%
Very satisfied
7%
6%
I don't know
23%
20%
Significantly higher
Significantly lower

Mean score: Satisfaction - Community group support (e.g. grants and sponsorships)
North Lakes & surrounds Apr-25 (n = 234)
3.3
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 2147)
3.3
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower

How satisfied are you with Council's work in natural disaster preparation and response (e.g. floods, bushfires)?
North Lakes & surrounds Apr-25 (n = 299)
City of Moreton Bay (n = 2650)
Very dissatisfied
4%
6%
Dissatisfied
6%
8%
Neutral
15%
18%
Satisfied
52%
46%
Very satisfied
21%
20%
I don't know
1%
2%
Significantly higher
Significantly lower

Mean score: Satisfaction - Natural disaster preparation and response (e.g. floods, bushfires)
North Lakes & surrounds Apr-25 (n = 293)
3.8
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 2581)
3.7
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower

How important is Council’s work in planning for more housing and different types of housing?
North Lakes & surrounds Apr-25 (n = 299)
City of Moreton Bay (n = 2650)
Not at all important
6%
8%
Slightly important
6%
7%
Moderately important
21%
15%
Very important
26%
29%
Extremely important
39%
39%
I don't know
2%
2%
Significantly higher
Significantly lower

How important is Council’s work in planning for areas where people can work closer to home?
North Lakes & surrounds Apr-25 (n = 299)
City of Moreton Bay (n = 2647)
Not at all important
3%
6%
Slightly important
5%
7%
Moderately important
23%
22%
Very important
31%
33%
Extremely important
36%
29%
I don't know
1%
2%
Significantly higher
Significantly lower

How important is Council’s work in road safety, including for people walking or riding bikes?
North Lakes & surrounds Apr-25 (n = 299)
City of Moreton Bay (n = 2648)
Not at all important
1%
1%
Slightly important
4%
5%
Moderately important
16%
13%
Very important
35%
36%
Extremely important
45%
44%
I don't know
0%
0%
Significantly higher
Significantly lower

How important is Council’s work in attracting a wide range of cultural and sporting events to the city?
North Lakes & surrounds Apr-25 (n = 299)
City of Moreton Bay (n = 2647)
Not at all important
9%
13%
Slightly important
16%
16%
Moderately important
30%
33%
Very important
28%
24%
Extremely important
15%
13%
I don't know
2%
2%
Significantly higher
Significantly lower

How important is Council’s work in climate change planning and response (e.g. emissions reduction, and adapting to climate changes and future natural disaster risks)?
North Lakes & surrounds Apr-25 (n = 299)
City of Moreton Bay (n = 2649)
Not at all important
13%
15%
Slightly important
9%
11%
Moderately important
21%
17%
Very important
18%
23%
Extremely important
38%
32%
I don't know
0%
1%
Significantly higher
Significantly lower

Do you, or somebody close to you, experience difficulties accessing Council spaces and services?
North Lakes & surrounds Apr-25 (n = 299)
City of Moreton Bay (n = 2649)
Yes
12%
17%
No
81%
76%
Prefer not to say
8%
7%
Significantly higher
Significantly lower

How satisfied are you with the accessibility of Council's website?
North Lakes & surrounds Apr-25 (n = 44)
City of Moreton Bay (n = 448)
Very dissatisfied
7%
9%
Dissatisfied
4%
10%
Neutral
42%
35%
Satisfied
30%
32%
Very satisfied
7%
6%
Unfamiliar with this
9%
7%
Significantly higher
Significantly lower

Mean score: Satisfaction - Accessibility of Council's website
North Lakes & surrounds Apr-25 (n = 39)
3.3
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 410)
3.2
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower

How satisfied are you with the accessibility of Customer service centres?
North Lakes & surrounds Apr-25 (n = 44)
City of Moreton Bay (n = 448)
Very dissatisfied
0%
6%
Dissatisfied
7%
8%
Neutral
30%
36%
Satisfied
44%
28%
Very satisfied
9%
7%
Unfamiliar with this
10%
15%
Significantly higher
Significantly lower

Mean score: Satisfaction - Accessibility of Customer service centres
North Lakes & surrounds Apr-25 (n = 39)
3.6
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 390)
3.2
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower

How satisfied are you with the accessibility of Libraries?
North Lakes & surrounds Apr-25 (n = 44)
City of Moreton Bay (n = 448)
Very dissatisfied
1%
3%
Dissatisfied
11%
7%
Neutral
8%
21%
Satisfied
46%
38%
Very satisfied
26%
26%
Unfamiliar with this
8%
5%
Significantly higher
Significantly lower

Mean score: Satisfaction - Accessibility of Libraries
North Lakes & surrounds Apr-25 (n = 41)
3.9
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 428)
3.8
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower

How satisfied are you with the accessibility of Art galleries and museums?
North Lakes & surrounds Apr-25 (n = 44)
City of Moreton Bay (n = 449)
Very dissatisfied
1%
3%
Dissatisfied
10%
9%
Neutral
31%
32%
Satisfied
20%
30%
Very satisfied
17%
14%
Unfamiliar with this
20%
13%
Significantly higher
Significantly lower

Mean score: Satisfaction - Accessibility of Art galleries and museums
North Lakes & surrounds Apr-25 (n = 34)
3.5
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 392)
3.5
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower

How satisfied are you with the accessibility of Public swimming pools?
North Lakes & surrounds Apr-25 (n = 44)
City of Moreton Bay (n = 448)
Very dissatisfied
1%
5%
Dissatisfied
11%
11%
Neutral
29%
26%
Satisfied
27%
36%
Very satisfied
12%
9%
Unfamiliar with this
20%
14%
Significantly higher
Significantly lower

Mean score: Satisfaction - Accessibility of Public swimming pools
North Lakes & surrounds Apr-25 (n = 34)
3.5
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 394)
3.4
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower

How satisfied are you with the accessibility of Local parks and playgrounds?
North Lakes & surrounds Apr-25 (n = 44)
City of Moreton Bay (n = 449)
Very dissatisfied
1%
6%
Dissatisfied
8%
14%
Neutral
31%
23%
Satisfied
43%
41%
Very satisfied
12%
14%
Unfamiliar with this
4%
2%
Significantly higher
Significantly lower

Mean score: Satisfaction - Accessibility of Local parks and playgrounds
North Lakes & surrounds Apr-25 (n = 42)
3.6
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 439)
3.4
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower

How satisfied are you with the accessibility of Indoor sport and recreation facilities?
North Lakes & surrounds Apr-25 (n = 44)
City of Moreton Bay (n = 449)
Very dissatisfied
1%
3%
Dissatisfied
5%
9%
Neutral
38%
31%
Satisfied
20%
30%
Very satisfied
9%
7%
Unfamiliar with this
26%
19%
Significantly higher
Significantly lower

Mean score: Satisfaction - Accessibility of Indoor sport and recreation facilities
North Lakes & surrounds Apr-25 (n = 31)
3.4
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 361)
3.3
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower

How satisfied are you with the accessibility of Environmental centres?
North Lakes & surrounds Apr-25 (n = 44)
City of Moreton Bay (n = 449)
Very dissatisfied
1%
4%
Dissatisfied
2%
9%
Neutral
31%
33%
Satisfied
24%
27%
Very satisfied
15%
5%
Unfamiliar with this
27%
21%
Significantly higher
Significantly lower

Mean score: Satisfaction - Accessibility of Environmental centres
North Lakes & surrounds Apr-25 (n = 30)
3.7
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 347)
3.3
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower

How satisfied are you with the accessibility of Community halls?
North Lakes & surrounds Apr-25 (n = 44)
City of Moreton Bay (n = 449)
Very dissatisfied
0%
3%
Dissatisfied
11%
9%
Neutral
21%
38%
Satisfied
36%
29%
Very satisfied
10%
5%
Unfamiliar with this
22%
17%
Significantly higher
Significantly lower

Mean score: Satisfaction - Accessibility of Community halls
North Lakes & surrounds Apr-25 (n = 33)
3.6
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 372)
3.3
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower

How satisfied are you with the accessibility of Council programs (e.g. school holiday programs, and Healthy & Active Moreton)?
North Lakes & surrounds Apr-25 (n = 44)
City of Moreton Bay (n = 449)
Very dissatisfied
1%
3%
Dissatisfied
0%
10%
Neutral
40%
34%
Satisfied
27%
23%
Very satisfied
7%
7%
Unfamiliar with this
24%
22%
Significantly higher
Significantly lower

Mean score: Satisfaction - Accessibility of Council programs (e.g. school holiday programs, and Healthy & Active Moreton)
North Lakes & surrounds Apr-25 (n = 32)
3.5
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 350)
3.3
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower

Active and Public Transport in North Lakes & surrounds in April 2025

If you currently use active transport, what are your main purposes for travel?
North Lakes & surrounds Apr-25 (n = 299)
City of Moreton Bay (n = 2649)
For leisure or social activities (e.g. visiting friends/family, dining out, attending events, fitness)
36%
42%
To get to work
26%
18%
To get to essential services and businesses (e.g. medical appointments, grocery shopping)
20%
22%
To get to public transport stops
17%
16%
To get to education (e.g. school, TAFE, university, training courses)
9%
7%
I do not use active transport
41%
40%
Other
2%
4%
Significantly higher
Significantly lower

What are the other purpose(s) for travel?

What would encourage you or your family to use active transport more often?
North Lakes & surrounds Apr-25 (n = 299)
City of Moreton Bay (n = 2651)
Better lighting on paths for use at night
39%
33%
More footpaths, bike paths or shared paths
38%
39%
Paths with more shade
31%
28%
More bike lanes separated from cars
30%
28%
Safer road crossings for people walking (raised crossings, traffic lights)
28%
25%
Wider paths
22%
25%
Paths with better surfaces
20%
26%
Paths that are more accessible for prams, mobility aids, etc
16%
16%
Better signage with directions
8%
10%
Nothing - the paths and bikeways I use meet my needs
11%
11%
Nothing - I’m unlikely to use active transport more often
11%
17%
Other
6%
7%
Significantly higher
Significantly lower

What other things would encourage you or your family to use active transport more often?

If there were better paths, bikeways and public transport in your area, would the way you prefer to travel change?
North Lakes & surrounds Apr-25 (n = 298)
City of Moreton Bay (n = 2648)
Yes
54%
52%
No
29%
27%
I'm not sure
17%
21%
Significantly higher
Significantly lower

If there were better paths, bikeways and public transport in your area, what would be your preferred way to travel to work?
North Lakes & surrounds Apr-25 (n = 299)
City of Moreton Bay (n = 2642)
Public transport (trains and buses)
40%
35%
Active transport (walking or riding a bike, push scooter, skateboard or similar)
15%
14%
Personal transport (cars, motorbikes, etc)
34%
32%
I don’t travel to these types of locations
10%
18%
Significantly higher
Significantly lower

If there were better paths, bikeways and public transport in your area, what would be your preferred way to travel to education (e.g. school, TAFE, university, training courses)?
North Lakes & surrounds Apr-25 (n = 299)
City of Moreton Bay (n = 2640)
Public transport (trains and buses)
23%
22%
Active transport (walking or riding a bike, push scooter, skateboard or similar)
14%
12%
Personal transport (cars, motorbikes, etc)
17%
15%
I don’t travel to these types of locations
46%
51%
Significantly higher
Significantly lower

If there were better paths, bikeways and public transport in your area, what would be your preferred way to travel to essential services and businesses (e.g. medical appointments, grocery shopping)?
North Lakes & surrounds Apr-25 (n = 299)
City of Moreton Bay (n = 2644)
Public transport (trains and buses)
13%
16%
Active transport (walking or riding a bike, push scooter, skateboard or similar)
23%
20%
Personal transport (cars, motorbikes, etc)
59%
60%
I don’t travel to these types of locations
5%
4%
Significantly higher
Significantly lower

If there were better paths, bikeways and public transport in your area, what would be your preferred way to travel to public transport stops?
North Lakes & surrounds Apr-25 (n = 299)
City of Moreton Bay (n = 2641)
Public transport (trains and buses)
28%
25%
Active transport (walking or riding a bike, push scooter, skateboard or similar)
36%
30%
Personal transport (cars, motorbikes, etc)
22%
27%
I don’t travel to these types of locations
14%
18%
Significantly higher
Significantly lower

If there were better paths, bikeways and public transport in your area, what would be your preferred way to travel to leisure or social activities (e.g. visiting friends/family, dining out, attending events, fitness)?
North Lakes & surrounds Apr-25 (n = 299)
City of Moreton Bay (n = 2646)
Public transport (trains and buses)
23%
22%
Active transport (walking or riding a bike, push scooter, skateboard or similar)
23%
23%
Personal transport (cars, motorbikes, etc)
49%
50%
I don’t travel to these types of locations
5%
5%
Significantly higher
Significantly lower

Would you like to answer some more important questions about transport?
North Lakes & surrounds Apr-25 (n = 295)
City of Moreton Bay (n = 2570)
Yes, I would like to answer some more important questions about transport
61%
57%
No, I would like to skip to the next set of questions about communicating with Council
39%
43%
Significantly higher
Significantly lower

How often do you currently use the bus?
North Lakes & surrounds Apr-25 (n = 166)
City of Moreton Bay (n = 1386)
Never
37%
39%
Rarely
51%
46%
1-2 times per week
9%
10%
3+ times per week
3%
6%
Significantly higher
Significantly lower

How often do you currently use community transport/shuttle bus?
North Lakes & surrounds Apr-25 (n = 162)
City of Moreton Bay (n = 1362)
Never
77%
78%
Rarely
19%
19%
1-2 times per week
4%
2%
3+ times per week
0%
1%
Significantly higher
Significantly lower

How often do you currently use the train?
North Lakes & surrounds Apr-25 (n = 165)
City of Moreton Bay (n = 1384)
Never
9%
11%
Rarely
43%
50%
1-2 times per week
25%
21%
3+ times per week
23%
18%
Significantly higher
Significantly lower

How often do you currently use taxis/ride share?
North Lakes & surrounds Apr-25 (n = 164)
City of Moreton Bay (n = 1375)
Never
38%
42%
Rarely
51%
50%
1-2 times per week
8%
6%
3+ times per week
3%
2%
Significantly higher
Significantly lower

How often do you currently use personal transport (car, motorcycle, etc)?
North Lakes & surrounds Apr-25 (n = 166)
City of Moreton Bay (n = 1380)
Never
1%
2%
Rarely
6%
3%
1-2 times per week
7%
10%
3+ times per week
86%
85%
Significantly higher
Significantly lower

How often do you currently use an electric scooter or electric bike?
North Lakes & surrounds Apr-25 (n = 164)
City of Moreton Bay (n = 1368)
Never
81%
84%
Rarely
9%
7%
1-2 times per week
5%
5%
3+ times per week
6%
4%
Significantly higher
Significantly lower

How often do you currently use a mobility scooter?
North Lakes & surrounds Apr-25 (n = 165)
City of Moreton Bay (n = 1379)
Never
97%
98%
Rarely
1%
1%
1-2 times per week
2%
1%
3+ times per week
0%
0%
Significantly higher
Significantly lower

How often do you currently walk?
North Lakes & surrounds Apr-25 (n = 165)
City of Moreton Bay (n = 1372)
Never
3%
6%
Rarely
17%
19%
1-2 times per week
41%
29%
3+ times per week
39%
46%
Significantly higher
Significantly lower

How often do you currently ride a bike?
North Lakes & surrounds Apr-25 (n = 165)
City of Moreton Bay (n = 1380)
Never
54%
50%
Rarely
20%
25%
1-2 times per week
17%
14%
3+ times per week
9%
10%
Significantly higher
Significantly lower

How often do you currently use other wheeled devices (e.g. push scooter, skateboard)?
North Lakes & surrounds Apr-25 (n = 165)
City of Moreton Bay (n = 1377)
Never
83%
88%
Rarely
8%
7%
1-2 times per week
4%
2%
3+ times per week
5%
2%
Significantly higher
Significantly lower

How do you feel when using the bus?
North Lakes & surrounds Apr-25 (n = 164)
City of Moreton Bay (n = 1386)
1 - Very calm, comfortable or relaxed
13%
15%
2
3%
5%
3
8%
8%
4
7%
7%
5
17%
10%
6
3%
5%
7
7%
5%
8
1%
5%
9
1%
1%
10 - Very stressed, anxious or frustrated
6%
7%
I don't use this
36%
32%
Significantly higher
Significantly lower

How do you feel when using the train?
North Lakes & surrounds Apr-25 (n = 159)
City of Moreton Bay (n = 1346)
1 - Very calm, comfortable or relaxed
26%
27%
2
10%
12%
3
16%
15%
4
8%
9%
5
16%
9%
6
10%
6%
7
4%
6%
8
2%
3%
9
1%
1%
10 - Very stressed, anxious or frustrated
1%
4%
I don't use this
5%
8%
Significantly higher
Significantly lower

How do you feel when using personal transport (car, motorcycle, etc)?
North Lakes & surrounds Apr-25 (n = 164)
City of Moreton Bay (n = 1370)
1 - Very calm, comfortable or relaxed
32%
36%
2
14%
13%
3
15%
14%
4
5%
7%
5
13%
8%
6
4%
5%
7
7%
5%
8
2%
5%
9
2%
1%
10 - Very stressed, anxious or frustrated
5%
5%
I don't use this
1%
1%
Significantly higher
Significantly lower

How do you feel when using an electric scooter or electric bike?
North Lakes & surrounds Apr-25 (n = 164)
City of Moreton Bay (n = 1372)
1 - Very calm, comfortable or relaxed
4%
4%
2
4%
2%
3
7%
5%
4
5%
3%
5
2%
2%
6
2%
1%
7
1%
1%
8
1%
2%
9
0%
1%
10 - Very stressed, anxious or frustrated
1%
2%
I don't use this
74%
78%
Significantly higher
Significantly lower

How do you feel when walking?
North Lakes & surrounds Apr-25 (n = 163)
City of Moreton Bay (n = 1376)
1 - Very calm, comfortable or relaxed
26%
30%
2
16%
14%
3
16%
14%
4
7%
10%
5
15%
10%
6
8%
5%
7
3%
4%
8
2%
4%
9
0%
1%
10 - Very stressed, anxious or frustrated
3%
2%
I don't use this
4%
5%
Significantly higher
Significantly lower

How do you feel when riding a bike?
North Lakes & surrounds Apr-25 (n = 164)
City of Moreton Bay (n = 1368)
1 - Very calm, comfortable or relaxed
12%
10%
2
7%
7%
3
11%
9%
4
5%
6%
5
5%
6%
6
5%
3%
7
3%
4%
8
3%
3%
9
0%
1%
10 - Very stressed, anxious or frustrated
1%
2%
I don't use this
48%
49%
Significantly higher
Significantly lower

Communicating with Council in North Lakes & surrounds in April 2025

Where do you prefer to get information about current Council decisions and projects from?
North Lakes & surrounds Apr-25 (n = 299)
City of Moreton Bay (n = 2651)
Council's website
43%
44%
Council's social media
39%
32%
Local Councillors’ newsletters
26%
27%
Email from Council
21%
21%
Media (e.g. tv, radio, newspapers, online)
19%
15%
Electronic newsletters from Council
18%
18%
Local Councillor's social media
17%
18%
Letter or flyer in my letterbox
16%
19%
Other social media pages (e.g. local community pages)
15%
19%
Information with my rates notice
11%
12%
Signs/billboards placed in my local area (e.g. at parks, in libraries, beside the road)
5%
7%
Other community-produced newsletters (e.g. local community groups)
5%
6%
Talking to Council officers
0%
4%
Other
1%
2%
None of the above
2%
2%
Significantly higher
Significantly lower

Where else do you prefer to get information about current Council decisions and projects from?

How do you prefer to provide feedback or information to Council (e.g. tell us about a problem, opportunity or comment on a project)?
North Lakes & surrounds Apr-25 (n = 299)
City of Moreton Bay (n = 2650)
Moreton Says surveys like this one
65%
60%
Via Council’s websites
33%
31%
Emailing Council
32%
33%
Using Snap Send Solve (website or app)
21%
22%
Phoning Council’s Call Centre
14%
19%
Commenting on Council’s social media
11%
10%
Contacting my local Councillor
8%
14%
In person at a Customer Service Centre
5%
8%
Making a formal submission on proposals, projects or plans
5%
5%
In person at meetings or workshops with Council staff
1%
4%
In person at local community events (e.g. Council displays at local markets)
1%
5%
Posting a letter to Council
0%
1%
Other
0%
1%
None of the above
2%
2%
Significantly higher
Significantly lower

How else do you prefer to provide feedback or information to Council (e.g. tell us about a problem, opportunity or comment on a project)?

Lifestyle in North Lakes & surrounds in September 2025

There is plenty to do, such as visit local markets, shops, restaurants, and parks or natural spaces
North Lakes & surrounds Sep-25 (n = 309)
City of Moreton Bay (n = 2568)
Strongly disagree
6%
6%
Disagree
15%
13%
Neutral
19%
19%
Agree
51%
49%
Strongly agree
10%
13%
Significantly higher
Significantly lower

Mean score: There is plenty to do, such as visit local markets, shops, restaurants, and parks or natural spaces
North Lakes & surrounds Sep-25 (n = 309)
3.4
Strongly disagree
Strongly agree
City of Moreton Bay (n = 2568)
3.5
Strongly disagree
Strongly agree
Significantly higher
Significantly lower

There are affordable activities for all ages
North Lakes & surrounds Sep-25 (n = 309)
City of Moreton Bay (n = 2569)
Strongly disagree
5%
5%
Disagree
20%
20%
Neutral
38%
32%
Agree
35%
37%
Strongly agree
2%
6%
Significantly higher
Significantly lower

Mean score: There are affordable activities for all ages
North Lakes & surrounds Sep-25 (n = 309)
3.1
Strongly disagree
Strongly agree
City of Moreton Bay (n = 2569)
3.2
Strongly disagree
Strongly agree
Significantly higher
Significantly lower

There is a good range of community and sporting events to attend or participate in
North Lakes & surrounds Sep-25 (n = 309)
City of Moreton Bay (n = 2567)
Strongly disagree
6%
4%
Disagree
14%
12%
Neutral
34%
29%
Agree
42%
47%
Strongly agree
3%
7%
Significantly higher
Significantly lower

Mean score: There is a good range of community and sporting events to attend or participate in
North Lakes & surrounds Sep-25 (n = 309)
3.2
Strongly disagree
Strongly agree
City of Moreton Bay (n = 2567)
3.4
Strongly disagree
Strongly agree
Significantly higher
Significantly lower

It is environmentally conscious
North Lakes & surrounds Sep-25 (n = 309)
City of Moreton Bay (n = 2565)
Strongly disagree
6%
9%
Disagree
21%
19%
Neutral
38%
34%
Agree
32%
34%
Strongly agree
3%
5%
Significantly higher
Significantly lower

Mean score: It is environmentally conscious
North Lakes & surrounds Sep-25 (n = 309)
3.0
Strongly disagree
Strongly agree
City of Moreton Bay (n = 2565)
3.1
Strongly disagree
Strongly agree
Significantly higher
Significantly lower

It is respectful of diversity (culture, language, religion, sexual orientation, gender, age)
North Lakes & surrounds Sep-25 (n = 309)
City of Moreton Bay (n = 2567)
Strongly disagree
4%
4%
Disagree
10%
10%
Neutral
31%
39%
Agree
48%
41%
Strongly agree
6%
7%
Significantly higher
Significantly lower

Mean score: It is respectful of diversity (culture, language, religion, sexual orientation, gender, age)
North Lakes & surrounds Sep-25 (n = 309)
3.4
Strongly disagree
Strongly agree
City of Moreton Bay (n = 2567)
3.4
Strongly disagree
Strongly agree
Significantly higher
Significantly lower

It is accessible and inclusive for people with a disability (long-term physical, mental, intellectual or sensory impairments)
North Lakes & surrounds Sep-25 (n = 309)
City of Moreton Bay (n = 2567)
Strongly disagree
6%
6%
Disagree
17%
16%
Neutral
37%
37%
Agree
35%
36%
Strongly agree
5%
4%
Significantly higher
Significantly lower

Mean score: It is accessible and inclusive for people with a disability (long-term physical, mental, intellectual or sensory impairments)
North Lakes & surrounds Sep-25 (n = 309)
3.2
Strongly disagree
Strongly agree
City of Moreton Bay (n = 2567)
3.2
Strongly disagree
Strongly agree
Significantly higher
Significantly lower

Which of the following activities do you enjoy doing or attending in your spare time?
North Lakes & surrounds Sep-25 (n = 309)
City of Moreton Bay (n = 2738)
Being active in public outdoor spaces
70%
69%
Outdoor recreation
50%
51%
General exercise
48%
48%
Activities with animals (dog walking, horse riding, etc)
42%
41%
Social gatherings in public outdoor spaces
37%
39%
Using park equipment
33%
30%
Visiting libraries to borrow books, attend programs and activities, etc.
31%
32%
Watching family members play sport or other activities
31%
26%
Participating in activities organised by others
25%
32%
Creative activations in outdoor spaces
24%
26%
Participating in activities organised by Council
19%
20%
Visiting museums to participate in creative workshops and explore exhibitions
18%
25%
Visiting art galleries to see exhibitions and participate in workshops and activities
17%
23%
Participating in groups/classes
17%
20%
Playing sport as part of a club
17%
15%
Watching organised sporting activities
15%
15%
Other
11%
9%
Significantly higher
Significantly lower

What other activity do you enjoy doing or attending in your spare time?

Local Parks in North Lakes & surrounds in September 2025

Why do you go to the local parks near your home?
North Lakes & surrounds Sep-25 (n = 309)
City of Moreton Bay (n = 2738)
To enjoy nature
46%
50%
To exercise my pets
35%
36%
For individual health and fitness
34%
41%
To rest and relax
33%
38%
To meet friends and/or family
29%
31%
To go to community events, activities and/or markets
29%
34%
To play with my children
28%
25%
To play with my grandchildren
9%
14%
For group-based health and fitness activities
6%
7%
For outings with people with a disability
5%
5%
To play with other children in my care
3%
5%
For school/childcare excursions
1%
2%
Other
3%
3%
I don’t go to my local park
13%
10%
Significantly higher
Significantly lower

For what other reason do you go to the local park near your home?

Why don't you go to your local park?

It is easy for me to get to my local park using active transport (e.g. walking, cycling)
North Lakes & surrounds Sep-25 (n = 309)
City of Moreton Bay (n = 2735)
Strongly disagree
3%
6%
Disagree
5%
9%
Neutral
11%
12%
Agree
46%
45%
Strongly agree
34%
28%
Significantly higher
Significantly lower

Mean score: It is easy for me to get to my local park using active transport (e.g. walking, cycling)
North Lakes & surrounds Sep-25 (n = 309)
4.0
Strongly disagree
Strongly agree
City of Moreton Bay (n = 2735)
3.8
Strongly disagree
Strongly agree
Significantly higher
Significantly lower

My local park is big enough to meet my local community’s needs
North Lakes & surrounds Sep-25 (n = 309)
City of Moreton Bay (n = 2735)
Strongly disagree
8%
7%
Disagree
18%
14%
Neutral
22%
19%
Agree
39%
44%
Strongly agree
14%
16%
Significantly higher
Significantly lower

Mean score: My local park is big enough to meet my local community’s needs
North Lakes & surrounds Sep-25 (n = 309)
3.3
Strongly disagree
Strongly agree
City of Moreton Bay (n = 2735)
3.5
Strongly disagree
Strongly agree
Significantly higher
Significantly lower

The play facilities in my local park meet the needs of people of all ages in my local community
North Lakes & surrounds Sep-25 (n = 309)
City of Moreton Bay (n = 2732)
Strongly disagree
8%
9%
Disagree
26%
20%
Neutral
26%
26%
Agree
33%
35%
Strongly agree
7%
10%
Significantly higher
Significantly lower

Mean score: The play facilities in my local park meet the needs of people of all ages in my local community
North Lakes & surrounds Sep-25 (n = 309)
3.0
Strongly disagree
Strongly agree
City of Moreton Bay (n = 2732)
3.2
Strongly disagree
Strongly agree
Significantly higher
Significantly lower

The picnic facilities in my local park meet my local community’s needs
North Lakes & surrounds Sep-25 (n = 309)
City of Moreton Bay (n = 2733)
Strongly disagree
13%
10%
Disagree
24%
21%
Neutral
23%
24%
Agree
31%
35%
Strongly agree
9%
10%
Significantly higher
Significantly lower

Mean score: The picnic facilities in my local park meet my local community’s needs
North Lakes & surrounds Sep-25 (n = 309)
3.0
Strongly disagree
Strongly agree
City of Moreton Bay (n = 2733)
3.1
Strongly disagree
Strongly agree
Significantly higher
Significantly lower

My local park has plenty of shade
North Lakes & surrounds Sep-25 (n = 309)
City of Moreton Bay (n = 2733)
Strongly disagree
10%
7%
Disagree
18%
17%
Neutral
21%
21%
Agree
39%
44%
Strongly agree
12%
12%
Significantly higher
Significantly lower

Mean score: My local park has plenty of shade
North Lakes & surrounds Sep-25 (n = 309)
3.3
Strongly disagree
Strongly agree
City of Moreton Bay (n = 2733)
3.4
Strongly disagree
Strongly agree
Significantly higher
Significantly lower

My local park is accessible for people with a disability or with other mobility challenges (e.g. parents with prams)
North Lakes & surrounds Sep-25 (n = 309)
City of Moreton Bay (n = 2733)
Strongly disagree
6%
7%
Disagree
13%
11%
Neutral
27%
27%
Agree
43%
43%
Strongly agree
11%
11%
Significantly higher
Significantly lower

Mean score: My local park is accessible for people with a disability or with other mobility challenges (e.g. parents with prams)
North Lakes & surrounds Sep-25 (n = 309)
3.4
Strongly disagree
Strongly agree
City of Moreton Bay (n = 2733)
3.4
Strongly disagree
Strongly agree
Significantly higher
Significantly lower

If you travel to parks further away from home, what are your main reasons for going to those parks?
North Lakes & surrounds Sep-25 (n = 309)
City of Moreton Bay (n = 2738)
Better park facilities (e.g. paths, toilets, picnic shelters)
49%
45%
More open space that allows many uses and user groups
31%
24%
Playground equipment better suited to the age of children in my care
24%
21%
More suitable for meet ups with family and friends
23%
20%
Community events / markets held there
16%
15%
More shade
15%
15%
Easier to travel by car and find a car park
13%
15%
Better fitness/exercise equipment
6%
7%
Group activities held there
4%
5%
Accessible park facilities that cater for people with disabilities
4%
4%
Easier to get there via public or active transport
4%
3%
More accessible playground equipment
3%
3%
Other
10%
12%
I don’t travel to parks further away from home
19%
20%
Significantly higher
Significantly lower

For what other reason are you going to parks further away from your home?

If you could design your ultimate local park, what would you include to cater for everyone in your neighbourhood?

Arts & Culture in North Lakes & surrounds in September 2025

It is important to have access to affordable and accessible creative activities and experiences
North Lakes & surrounds Sep-25 (n = 309)
City of Moreton Bay (n = 2737)
Strongly disagree
1%
3%
Disagree
3%
3%
Neutral
12%
14%
Agree
44%
44%
Strongly agree
39%
36%
Significantly higher
Significantly lower

Mean score: It is important to have access to affordable and accessible creative activities and experiences
North Lakes & surrounds Sep-25 (n = 309)
4.2
Strongly disagree
Strongly agree
City of Moreton Bay (n = 2737)
4.1
Strongly disagree
Strongly agree
Significantly higher
Significantly lower

It is important to be able to access the work of national and international artists, writers, musicians, performers and creatives in City of Moreton Bay
North Lakes & surrounds Sep-25 (n = 309)
City of Moreton Bay (n = 2735)
Strongly disagree
2%
3%
Disagree
4%
6%
Neutral
22%
23%
Agree
46%
43%
Strongly agree
26%
26%
Significantly higher
Significantly lower

Mean score: It is important to be able to access the work of national and international artists, writers, musicians, performers and creatives in City of Moreton Bay
North Lakes & surrounds Sep-25 (n = 309)
3.9
Strongly disagree
Strongly agree
City of Moreton Bay (n = 2735)
3.8
Strongly disagree
Strongly agree
Significantly higher
Significantly lower

It is important that Council supports the local arts sector including local artists, musicians, performers, speakers, writers and creatives
North Lakes & surrounds Sep-25 (n = 309)
City of Moreton Bay (n = 2735)
Strongly disagree
3%
3%
Disagree
1%
4%
Neutral
19%
16%
Agree
44%
43%
Strongly agree
33%
34%
Significantly higher
Significantly lower

Mean score: It is important that Council supports the local arts sector including local artists, musicians, performers, speakers, writers and creatives
North Lakes & surrounds Sep-25 (n = 309)
4.0
Strongly disagree
Strongly agree
City of Moreton Bay (n = 2735)
4.0
Strongly disagree
Strongly agree
Significantly higher
Significantly lower

How welcoming and inclusive do you find Museums?
North Lakes & surrounds Sep-25 (n = 309)
City of Moreton Bay (n = 2738)
Not at all welcoming and inclusive
1%
1%
A little welcoming and inclusive
6%
7%
Moderately welcoming and inclusive
30%
29%
Very welcoming and inclusive
32%
37%
Unfamiliar with this place or space
30%
26%
Significantly higher
Significantly lower

Mean score: How welcoming and inclusive do you find Museums?
North Lakes & surrounds Sep-25 (n = 216)
3.4
Not at all welcoming and inclusive
Very welcoming and inclusive
City of Moreton Bay (n = 2028)
3.4
Not at all welcoming and inclusive
Very welcoming and inclusive
Significantly higher
Significantly lower

How welcoming and inclusive do you find Galleries?
North Lakes & surrounds Sep-25 (n = 309)
City of Moreton Bay (n = 2737)
Not at all welcoming and inclusive
1%
2%
A little welcoming and inclusive
11%
9%
Moderately welcoming and inclusive
26%
28%
Very welcoming and inclusive
22%
31%
Unfamiliar with this place or space
39%
30%
Significantly higher
Significantly lower

Mean score: How welcoming and inclusive do you find Galleries?
North Lakes & surrounds Sep-25 (n = 195)
3.1
Not at all welcoming and inclusive
Very welcoming and inclusive
City of Moreton Bay (n = 1942)
3.3
Not at all welcoming and inclusive
Very welcoming and inclusive
Significantly higher
Significantly lower

How welcoming and inclusive do you find Libraries?
North Lakes & surrounds Sep-25 (n = 309)
City of Moreton Bay (n = 2738)
Not at all welcoming and inclusive
2%
1%
A little welcoming and inclusive
2%
5%
Moderately welcoming and inclusive
22%
21%
Very welcoming and inclusive
60%
61%
Unfamiliar with this place or space
14%
13%
Significantly higher
Significantly lower

Mean score: How welcoming and inclusive do you find Libraries?
North Lakes & surrounds Sep-25 (n = 266)
3.6
Not at all welcoming and inclusive
Very welcoming and inclusive
City of Moreton Bay (n = 2414)
3.6
Not at all welcoming and inclusive
Very welcoming and inclusive
Significantly higher
Significantly lower

How welcoming and inclusive do you find Sporting clubs?
North Lakes & surrounds Sep-25 (n = 309)
City of Moreton Bay (n = 2733)
Not at all welcoming and inclusive
5%
3%
A little welcoming and inclusive
11%
9%
Moderately welcoming and inclusive
28%
28%
Very welcoming and inclusive
32%
35%
Unfamiliar with this place or space
24%
25%
Significantly higher
Significantly lower

Mean score: How welcoming and inclusive do you find Sporting clubs?
North Lakes & surrounds Sep-25 (n = 225)
3.1
Not at all welcoming and inclusive
Very welcoming and inclusive
City of Moreton Bay (n = 2004)
3.3
Not at all welcoming and inclusive
Very welcoming and inclusive
Significantly higher
Significantly lower

How welcoming and inclusive do you find Festivals and events?
North Lakes & surrounds Sep-25 (n = 308)
City of Moreton Bay (n = 2736)
Not at all welcoming and inclusive
1%
2%
A little welcoming and inclusive
8%
8%
Moderately welcoming and inclusive
28%
30%
Very welcoming and inclusive
47%
47%
Unfamiliar with this place or space
16%
13%
Significantly higher
Significantly lower

Mean score: How welcoming and inclusive do you find Festivals and events?
North Lakes & surrounds Sep-25 (n = 260)
3.4
Not at all welcoming and inclusive
Very welcoming and inclusive
City of Moreton Bay (n = 2349)
3.4
Not at all welcoming and inclusive
Very welcoming and inclusive
Significantly higher
Significantly lower

Waste Management in North Lakes & surrounds in September 2025

How much of a difference do you feel correctly sorting your waste and recycling makes for the environment and reducing greenhouse gas emissions?
North Lakes & surrounds Sep-25 (n = 308)
City of Moreton Bay (n = 2737)
No difference
10%
11%
Minor difference
19%
16%
Moderate difference
28%
28%
Significant difference
43%
44%
I don't sort my waste and recycling
0%
1%
Significantly higher
Significantly lower

Mean score: How much of a difference do you feel correctly sorting your waste and recycling makes for the environment and reducing greenhouse gas emissions?
North Lakes & surrounds Sep-25 (n = 308)
3.0
No difference
Significant difference
City of Moreton Bay (n = 2716)
3.1
No difference
Significant difference
Significantly higher
Significantly lower

How confident are you in correctly sorting your household waste into the right bins?
North Lakes & surrounds Sep-25 (n = 308)
City of Moreton Bay (n = 2735)
Not at all confident
3%
2%
A little confident
7%
5%
Moderately confident
24%
25%
Very confident
65%
67%
Not applicable
1%
1%
Significantly higher
Significantly lower

Mean score: How confident are you in correctly sorting your household waste into the right bins?
North Lakes & surrounds Sep-25 (n = 306)
3.5
Not at all confident
Very confident
City of Moreton Bay (n = 2711)
3.6
Not at all confident
Very confident
Significantly higher
Significantly lower

Where do you get information about waste and recycling services?
North Lakes & surrounds Sep-25 (n = 308)
City of Moreton Bay (n = 2735)
Council website
55%
57%
Bin stickers/magnets
33%
31%
Social media
28%
26%
Friends and family
23%
19%
Waste facility staff
13%
17%
Local media
11%
16%
Other
9%
9%
I don't look for information about this
14%
13%
Significantly higher
Significantly lower

What other channel do you use to get information about waste and recycling services?

Advocacy in North Lakes & surrounds in September 2025

How likely are you to recommend City of Moreton Bay to family, friends or colleagues as a place to live?
North Lakes & surrounds Sep-25 (n = 309)
City of Moreton Bay (n = 2737)
1 - Very unlikely
4%
5%
2
7%
8%
3 - Neutral
23%
19%
4
42%
46%
5 - Very likely
24%
22%
Significantly higher
Significantly lower
North Lakes & surrounds
City of Moreton Bay
Sep-24
37%
35%
21%
7%
35%
33%
22%
10%
Sep-25
42%
24%
23%
11%
46%
22%
19%
13%

Mean score: How likely are you to recommend City of Moreton Bay to family, friends or colleagues as a place to live?
North Lakes & surrounds Sep-25 (n = 309)
3.8
1 - Very unlikely
5 - Very likely
City of Moreton Bay (n = 2737)
3.7
1 - Very unlikely
5 - Very likely
Significantly higher
Significantly lower
North Lakes & surrounds
City of Moreton Bay
Sep-24
4.0
3.9
Sep-25
3.8
3.7

How likely are you to recommend City of Moreton Bay to family, friends or colleagues as a place to work?
North Lakes & surrounds Sep-25 (n = 309)
City of Moreton Bay (n = 2735)
1 - Very unlikely
4%
5%
2
12%
13%
3 - Neutral
32%
35%
4
39%
35%
5 - Very likely
13%
12%
Significantly higher
Significantly lower
North Lakes & surrounds
City of Moreton Bay
Sep-24
36%
34%
23%
8%
39%
28%
21%
12%
Sep-25
32%
39%
13%
16%
35%
35%
12%
17%

Mean score: How likely are you to recommend City of Moreton Bay to family, friends or colleagues as a place to work?
North Lakes & surrounds Sep-25 (n = 309)
3.4
1 - Very unlikely
5 - Very likely
City of Moreton Bay (n = 2735)
3.4
1 - Very unlikely
5 - Very likely
Significantly higher
Significantly lower
North Lakes & surrounds
City of Moreton Bay
Sep-24
3.7
3.5
Sep-25
3.4
3.4

How likely are you to recommend City of Moreton Bay to family, friends or colleagues as a place to do business or invest?
North Lakes & surrounds Sep-25 (n = 309)
City of Moreton Bay (n = 2737)
1 - Very unlikely
4%
5%
2
12%
12%
3 - Neutral
35%
36%
4
41%
36%
5 - Very likely
8%
11%
Significantly higher
Significantly lower
North Lakes & surrounds
City of Moreton Bay
Sep-24
40%
32%
21%
7%
40%
28%
19%
13%
Sep-25
35%
41%
8%
16%
36%
36%
11%
17%

Mean score: How likely are you to recommend City of Moreton Bay to family, friends or colleagues as a place to do business or invest?
North Lakes & surrounds Sep-25 (n = 309)
3.4
1 - Very unlikely
5 - Very likely
City of Moreton Bay (n = 2737)
3.3
1 - Very unlikely
5 - Very likely
Significantly higher
Significantly lower
North Lakes & surrounds
City of Moreton Bay
Sep-24
3.6
3.5
Sep-25
3.4
3.3

How likely are you to recommend City of Moreton Bay to family, friends or colleagues as a place to study (attend a school/university/TAFE or similar)?
North Lakes & surrounds Sep-25 (n = 309)
City of Moreton Bay (n = 2737)
1 - Very unlikely
5%
7%
2
11%
17%
3 - Neutral
39%
38%
4
37%
30%
5 - Very likely
8%
8%
Significantly higher
Significantly lower
North Lakes & surrounds
City of Moreton Bay
Sep-24
40%
28%
22%
10%
43%
24%
17%
16%
Sep-25
39%
37%
8%
16%
38%
30%
8%
24%

Mean score: How likely are you to recommend City of Moreton Bay to family, friends or colleagues as a place to study?
North Lakes & surrounds Sep-25 (n = 309)
3.3
1 - Very unlikely
5 - Very likely
City of Moreton Bay (n = 2737)
3.2
1 - Very unlikely
5 - Very likely
Significantly higher
Significantly lower
North Lakes & surrounds
City of Moreton Bay
Sep-24
3.6
3.3
Sep-25
3.3
3.2

How likely are you to recommend City of Moreton Bay to family, friends or colleagues as a place to visit?
North Lakes & surrounds Sep-25 (n = 309)
City of Moreton Bay (n = 2738)
1 - Very unlikely
5%
4%
2
14%
10%
3 - Neutral
17%
17%
4
43%
43%
5 - Very likely
21%
26%
Significantly higher
Significantly lower
North Lakes & surrounds
City of Moreton Bay
Sep-24
38%
32%
24%
7%
40%
32%
19%
9%
Sep-25
21%
43%
17%
19%
26%
43%
17%
14%

Mean score: How likely are you to recommend City of Moreton Bay to family, friends or colleagues as a place to visit?
North Lakes & surrounds Sep-25 (n = 309)
3.6
1 - Very unlikely
5 - Very likely
City of Moreton Bay (n = 2738)
3.8
1 - Very unlikely
5 - Very likely
Significantly higher
Significantly lower
North Lakes & surrounds
City of Moreton Bay
Sep-24
4.0
4.0
Sep-25
3.6
3.8

Council Responsiveness in North Lakes & surrounds in September 2024

How would you rate Council’s responsiveness to maintaining/fixing footpaths?
North Lakes & surrounds Sep-24 (n = 407)
City of Moreton Bay (n = 3703)
Very dissatisfied
10%
11%
Dissatisfied
22%
20%
Neutral
36%
42%
Satisfied
28%
24%
Very satisfied
4%
3%
Significantly higher
Significantly lower

Mean score: Council responsiveness: Maintaining/fixing footpaths
North Lakes & surrounds Sep-24 (n = 407)
3.0
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 3703)
2.9
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower

How would you rate Council’s responsiveness to maintaining/fixing parks and playgrounds?
North Lakes & surrounds Sep-24 (n = 408)
City of Moreton Bay (n = 3710)
Very dissatisfied
6%
6%
Dissatisfied
12%
13%
Neutral
35%
38%
Satisfied
39%
36%
Very satisfied
8%
7%
Significantly higher
Significantly lower

Mean score: Council responsiveness - Maintaining/fixing parks and playgrounds
North Lakes & surrounds Sep-24 (n = 408)
3.3
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 3710)
3.3
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower

How would you rate Council’s responsiveness to maintaining/fixing roads?
North Lakes & surrounds Sep-24 (n = 408)
City of Moreton Bay (n = 3711)
Very dissatisfied
19%
19%
Dissatisfied
24%
26%
Neutral
28%
29%
Satisfied
26%
23%
Very satisfied
2%
3%
Significantly higher
Significantly lower

Mean score: Council responsiveness - Maintaining/fixing roads
North Lakes & surrounds Sep-24 (n = 408)
2.7
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 3711)
2.6
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower

How would you rate Council’s responsiveness to maintaining/fixing public toilets?
North Lakes & surrounds Sep-24 (n = 408)
City of Moreton Bay (n = 3710)
Very dissatisfied
8%
7%
Dissatisfied
13%
13%
Neutral
54%
54%
Satisfied
21%
23%
Very satisfied
4%
4%
Significantly higher
Significantly lower

Mean score: Council responsiveness - Maintaining/fixing public toilets
North Lakes & surrounds Sep-24 (n = 408)
3.0
Very dissatisfied
Very satisfied
City of Moreton Bay (n = 3710)
3.0
Very dissatisfied
Very satisfied
Significantly higher
Significantly lower

Additional Comments in North Lakes & surrounds in April 2025